Jacqueline (Mihalek) Mclean Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

- Worked with functional leads, responsible for the administration and management of a sophisticated schedule of events for top leaders and executives attending the Games; - Coordinated the Games Family members who participated in the medal/gift ceremonies at various venues throughout the games. - Managed the Games Family lounges at the Rowing and Golf venues as well as assisted in lounges across all venues. - Coordinated the catering, décor, set-up, competition results and information for guests in Games Family lounges. - Worked with internal and external stakeholders on capturing events and details; - Preparation of a Games Time schedule of events and activities for Venue Protocol; - Familiar with all competition venues and facilities through orientation visits, team briefings; - Managed all volunteer training, scheduling and engagement events for approximately 1000 volunteers who were part of the Games Family Services and Protocol team; - Responsible for venue protocol communications during the games including end of day venue reports.

Toronto, On

- Assist the Director with key working groups internally and externally involving Coordination Committee and governing representatives.- Assist in creating a database of dignitaries likely to be involved in the Toronto Pan/Parapan American Games. - Assist in creation and delivery of volunteer training materials and games time schedules.- Creation of volunteer communication (newsletters) and engagement events. - Manage volunteer spreadsheets, schedules and rosters. - Assist Venue and Games Family Managers as needed.

Post-Graduate, Event Management With Honours - Business School

Bachelor Social Sciences, Double Minor In Psychology And Social Sciences Of Health

Activities and Societies: University of Ottawa Varsity Swim Team