Jackie Frank Email & Phone Number

Rotterdam, South Holland, Netherlands

Amersfoort, Utrecht, Netherlands

Tester in Team Learning Applications at the department Educational Technology (Educatieve Technologie)

Salesforce Orders & Subscriptions team (formerly known as the Sales CRM Team)

Scrum Master of two Scrum/Agile teams in the ZKI Release Train (Zakelijke KlantInteractie/Business Customer Interaction) | Salesforce Sales CRM & Salesforce Sales CPQ Teams

Test Coordinator at PostNL Cross Border SolutionsTest Coordinator Business Portal Application Rationalisation Project DevOps Tester Business Portal at PostNL Business IT Customer Excellence

Amsterdam Area, Netherlands

Test Coordinator/Test Specialist UAT at Tommy Hilfiger eCommerce PVH Europe

Senior Tester Acceptatie at Operatie BRP

Test specialist at Test & Release Delivery (TRD)

TMap Next & ISTQB Certified Test Consultant, Professional Scrum Master I

Amsterdam

Test coordinator in the OPSBANKII project: - Coordinating the smoke tests for the new environments in the OPSBANKII project- System test, regression test, non-functional tests (disaster recovery and failover tests)

Reeuwijk

TMap Next certified Test Engineer

Amsterdam

Test consultant at BiDx for the BiD Network Foundation platform. During the seven months that I worked on this Scrum project, I set up the full test organization, ranging from gathering requirements to developing a test strategy and a test plan, designing test cases and executing test scripts. Other activities:- Installed and managed the bug tracking system (Redmine) - Worked closely together with the Development Team to fix bugs and implement feature requests - Worked closely together with corporate communications to manage content (pre-go-live)- Worked closely together with customer support to manage support requests (post go-live)- Automated test scripts with Selenium IDE and Firebug- Executed basic performance tests with JMeter- Coordinated the User Acceptance Test (UAT)- Managed releases in the test environments (TortoiseSVN, Jenkins)

Modeling (photos and shows) for various fashion companies, catalogues and magazines in Europe and the US

- Conducted a document analysis and interviews at Fortis Foundation Nederland for a Ph.D. study- Organized, coordinated and directed elective course ‘Service Learning in the Creative Industry of Rotterdam’, in which students became consultants for small creative companies

- Coached a total of 80 freshmen as a mentor, teaching skills (presentation, argumentation, writing, reading, and listening, among others), and supervising Strategic Business Plan (a freshmen course)- Trained new mentors intensively

Assisted various professors in various settings: - Organized and coordinated courses;- Graded papers, assignments and exams;- Taught lectures and lab sessions. Courses: Information Management, Marketing Management, Marketing Research, Mathematics, and Quantitative Platform for Business (Statistics)

- Conducted a survey to research volunteer policies in the 25 Member States of the European Union- Analyzed 100 comprehensive questionnaires, in a team of five- Composed a report ‘Volunteering and Participation on the Agenda’ (ISBN: 9072934695) - Presented findings at EuroFestation 2004

Mscba, Business Society Management, Cum Laude

- Master Thesis on Community Involvement (and measurement of the outcomes) - Bachelor Thesis on Corporate Social Responsibility.

Exchange Student, Program In International Management, Gpa: 3.45

Propedeuse, Psychology, Cum Laude