Jacqueline Herbert Email & Phone Number

I managed the operations of the branch, as well as hired, trained and developed staff to accomplish business results as well as personal career goals. Business analysis to drive scorecard results;including developing and implementing action plans communicated in sales meetings and one on one coaching. Risk management to comply with regulatory compliance as well as improving operational efficiencies. Customer service leader for the branch, including problem resolution.

Internal operations audits for branches in Western Canada. Audits included controls of Cash Management, Regulatory Compliance, Security, and Management processes. Developed reports of Audit findings, and delivered results to senior executive team.