Jacqueline Howard Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Extensive knowledge of lighting, audio and video systemsExcellent troubleshooting service and repair skillsAble to work independently under little supervisionStrong technical abilitiesGood understanding of audio systemsExperience with setting up simple to complex arrangementsHighly detailed-focus

Atlanta, Georgia, United States

Oversaw the product of goods and servicesEnsured staff performance and customer satisfaction were at optimal levelsOversaw all inventories, budgeting, implementation of new technologies, quality assurance, and supervising financial management were conducted in a timely manner

Atlanta, Georgia, United States

Operations - Oversaw a staff of nine employees crossing multiple shifts that were responsible for the front-end processes associated with Media Management Global Fulfillment – Primary point of contact for Turner’s original programming for world-wide receipt and distribution of media to Asia, Australia, Europe, and South America adhering to strict deadlines while guiding clients through ambiguity and stringent requirements ensuring a quality product for air.Client Service - Foster and maintain viable relationships with an extensive client base of internal and external partners; various Network contacts, Media Distributors, S&P, Legal, Acquisitions, Enterprise Applications, Program Edit, Data Administration, and Program Library personnel.Performance Improvement- Track and report all team activities, metrics and Key Performance Indicators as well as manage projects. Participate in the design and development of solutions for TEG’s migration to a digital environment.

Responsible for overseeing the front end processes associated with Media Management which include; Booking, Closed Captioning, Receiving, Shipping and Technical Quality Control of Turner's domestic long form programming assets. Oversee a staff of 8 employees responsible for a variety of tasks crossing multiple shifts. Foster and maintain viable relationships with an extensive client base of internal and external partners; various Network contacts, Media Distributors, S&P, Legal, Acquisitions, Enterprise Applications, Program Edit, Data Administration, and Program Library personnel.Track and report all team activities, metrics and Key Performance Indicators as well as manage projects. Participate in the design and development of solutions for TEG's migration to a digital environment. Oversee the mission-critical responsibility that ensures programming assets meet TEG's air deadlines and rigorous data and technical standards.

Manage the Technical Quality Technician staff workflow process and procedures. Responsible for ensuring technical and data quality of all incoming media assets for all entertainment networks in a time-sensitive environment. Set QC standards for all incoming distribution masters for Turner Entertainment networks, including standardized rejection rules, audio and video standards, and adherence to TEN bookings for Programming and Standards & Practices. Operate and trouble shoot various equipment types such as HD, IMX, Digibeta, D2, DVD, and VHS machines as well as isolate edit problems related to production problems.

Manage workflow process and procedures in the broadcast operation center. Oversee the quality control of broadcast product for 9 feeds. Supervise 35 employees. Directed the launch of Boomerang Latin America. Interview and higher new staff for Broadcast operations. Lead, coach and develop staff. Primary contact for customer service. Monitor and manage overtime. Develop and approve standard operating procedures. Provide justifications for salary increases. Maintain employee files. Manage training programs.

Manage workflow process and procedures in the broadcast operation center. Supervise 23 employees. Interview and hire new staff. Lead coach and develop staff. Primary customer service representative. Manage live and high profile events. Develop and approve standard operating procedures.

Manage workflows in the broadcast operations environment. Supervise 24 employees and responsible for 6 networks; Cartoon Brazil, Cartoon Latin America, Cartoon Mexico, TNT Brazil, TNT Latin America, and TNT Mexico. Created work schedules conducted performance evaluations and provided a high level of quality service to the network client.

BOC: Supervise 7 employees & responsible for 4 networks (Cartoon Domestic, Cartoon Brazil, Cartoon Latin America & Turner Classic Movies) which includes daily processing of logs & dubbing material, training staff on Louth software, Pro-Bel software & Sony software.

Master Control: Air switcher, 1 inch, D-2 machines, Sony LMS computer system, Louth Profiles & Pro-Bel file servers.

Control Room: Audio BoardStudio: Camera & lighting boardTape Room: 1 inch, beta & D-2 machines, record satellite feeds, load live news tapes & operate Sony LMS computer systemMaster Control: Air switcher

Ba, Business Administation/Management

Certificate, Audio/Video Production, Music Management