Jacqueline Robin Ladouceur Email & Phone Number

Southbury, Connecticut, United States

Southbury, Connecticut, United States

Connecticut

Environmental Advocacy and Community EngagementCommunity Engagement:Board Member and Advocacy Chair for Menunkatuck Audubon Society; https://menunkatuck.orgField Team Organizer Forage Fish Conservation Act advocacy in Connecticut.National Audubon Society “Fly-in” on Forage Fish Conservation: I met with Congresspeople and Senators to advocate for management of forage fish populations on behalf of Connecticut’s birding and wildlife enthusiasts.Steward for The Urban Oasis at Beaver Pond Park; Member of the New Haven Urban Oasis CommitteeInitiator and Coordinator of the Greater New Haven Monofilament Fishing Line Recycling Initiative. Received 2 grants for this project.Contributor to programming at The Eli Whitney Museum; https://www.eliwhitney.orgBoard Member and Secretary of the Board for MakeHaven, a community makerspace which educates and empowers people by facilitating independent interest-driven projects, hands-on experiences and access to technology. http://www.makehaven.org/about-usVolunteering:Volunteer at A Place Called Hope; a bird of prey rehab organization. http://aplacecalledhoperaptors.comVolunteer at Connecticut Audubon: monitoring Osprey nests; installing piping plover fencing; participating in beach clean-ups.Volunteer with the Audubon Alliance for Coastal Waterbirds, CT: Monitoring Piping Plover, American Oystercatcher, Common and Least Tern nests. Volunteer with Pick-up Artists: https://www.facebook.com/NHpickupartist/, New Haven Land Trust, Save the Sound, & the International Coastal Cleanup.Volunteer trainee with A Place Called Hope to become a first responder for birds of prey and other “difficult” birds.Photography: https://www.flickr.com/photos/ladybirdiztheword/Environmental Advocacy Publication: Life and Death on the Mill River: https://www.newhavenindependent.org/index.php/archives/entry/life_death_on_the_mill_river/ ; Small-scale Change Agent: https://www.newhavenindependent.org/index.php/archives/entry/monofilament/

New Haven County, Connecticut, United States

New Haven HomeOwnership Center, HomeOwnership Center Coordinator (09/2020 - Present) https://nhsofnewhaven.org/Supervising and assisting Housing Counseling Specialists to ensure they are providing the best possible services to our clients.Teaching and conducting individual/group sessions in the areas of homebuyer education and financial counseling.Forging and maintaining partnerships with local non-profit organizations whose clients would benefit from homeownership education.Liaising with local, state, and national housing organizations.Planning and executing the social media strategy for the New Haven HomeOwnership Center.Assisting with the collection of data on participants in HOC’s housing counseling programs.Working with all staff to help organize neighborhood events and disseminate information about NHS activities in the community.

New Haven, Ct

SeeClickFix, Customer Success, Partnership Manager for Northeastern North America (05/2016 - 02/2019) https://gov.seeclickfix.comBuilding, maintaining, and retaining strong, long-lasting SaaS client relationships for 85+ municipalities in Northeastern North America.Growing accounts through organic expansion in services via added modules, integrations, user licenses, dedicated apps.Developing a trusted advisor relationship with key client stakeholders and executive sponsors as a member of the Customer Success team.Traveling to partner cities in order train staff, discuss opportunities for expansion, and meet with town leaders and primary contacts.Operating as the lead point of contact for matters specific to my clients: support issues, product feedback, financial questions, best practices.Training clients in the use of SeeClickFix’s web platform, Android and iOS Apps, and Best Practices. Authoring social media posts and articles about creative client use scenarios, partner launches, product releases, etc.Planning & Facilitating events for our municipal partners: Northeast User Group meeting 05/18/17 & the Fall Workshop on 10/24-25/18.Attending and Presenting at regional and national conferences.

Yale University, New Haven, Ct

Acting as an Assistant Dean and the Director of Communications at Yale Graduate School of Arts and Sciences:-Serve as a liaison to Humanities and Social Science departments regarding academic affairs.-Counsel and advise graduate students on academic and personal matters, by providing resource information and ongoing consultation to meet specific student needs.-Formulate, interpret, and implement policies and procedures in relation to student progress in his/her program by advising students about the policies of the graduate school and assisting them in meeting administrative and academic requirements. -Manage internal and external competitive fellowships; evaluate applications and determine awards. I build and manage applications in the Student Grants and Fellowships Database. Coordinate the graduate school’s transition into the new database.-Research and identify resources for student funding; advise graduate students about fellowships, grants, and awards suited to their circumstances and research.-Direct admissions process for non-degree students participating on one of our 20 domestic or international exchanges; evaluate student applications and make selection decisions.-Serve as a liaison to the Graduate School Alumni Association, the Office of Development, and the greater communications community at Yale. Assist in the planning of GSAA events. -Manage overall communications including the coordination and production of content, writing and editing content [emails, website, newsletter articles, YaleNews articles, letters from the Dean, etc.], producing videos about stories of interest to greater GSAS community, content production for and management of all GSAS social media outlets [Facebook, Twitter, Instagram, Tumblr, Pinterest]. -Coordinate the overhaul of our website.-Work on special events in the capacity of providing communications planning [In the Company of Scholars Lectures, Gruber Lectures, Commencement, etc.]

Conducting consultations with faculty about pedagogically sound uses of technology in their courses. Assisting in developing clear learning objectives for course assignments that involve technology. Working with faculty to create course-long assignment arcs that model project-based learning modalities. As a supporter of WordPress Multiple User Instance, developing ways to incorporate blogging exercises into a course efficaciously. Advising faculty and students about Copyright and Digital Rights Management. Collaborating with Instructional Technologists, Librarians, Faculty from across campus. Managing ITG's i3 internship (Instructional Innovation), supervising 10 interns.As the ITG liaison to Yale’s Collaborative Learning Center [CLC], conducting faculty consultations, contributing course supporter guidance to the Center, participating on CLC working groups, Generating Teaching with Technology Tuesdays [Tw/TT] schedule and promotion strategy, Introducing presenters, Live-blogging the sessions (http://clc.yale.edu/news/), Presenting at Tw/TT on VoiceThread, Facebook, RSS, Presentation Tools, Beyond the Blog, etc. Examples: Pedagogical support of all technology used in the English Department’s “Medieval Manuscripts to New Media” course [course blog, student blogs, Kindles, Digital Ink assignments, creating Digital Literature using Flash] (Please see http://www.yale.edu/yalecol/homepage_announcements/medieval.html)Research and Learning Portal for American Indian Studies at Yale. English Department collaborations involving WordPress Blogs, Tablet PCs – for digital ink annotations and paperless classroom use, Google Maps, a Food Policy Writing Seminar panel discussion filmed for publication on Yale’s iTunes U, incorporating digital voice recorders into English 120’s interview essay. (Please see http://www.yaledailynews.com/news/scitech-news/2009/04/15/blogging-about-food-gets-creative-juices-flowing/)Tablet PC Fellowship Program for faculty.

I worked as a pedagogy and technology liaison for the Hebrew, French, African, and Turkish language departments.Wrote and Edited Technical Documentation for CLS-authored software, Project Managed Documentation of the Software; Tested Software. Developed Language Teaching and Learning Materials for Russian Language Program in conjunction with Irina Dolgova (Language Department Director of Russian).Assisted in Planning the Annual Pedagogy Workshop, Fall Expo, and Spring Seminar. Coordinated and Edited the CLS Blogazine; Presented on CLS developed software and Web Applications to faculty and students. Advised faculty and students about available resources for projects. Produced and Conducted the CLS Netcast series of faculty interviews as part of Yale’s iTunes U initiative. Managed the team involved in the recording and post-production of interviews – one sound engineer and a CLS intern. Acted as CLS liaison to the Bass Library Collaborative Learning Center. Contributed to CLC programming. Presented on various web applications at CLC Teaching with Technology Tuesdays Series. Planned, Conducted, and Analyzed the results of various Focus Groups and Surveys in which faculty participated.

I coordinated a grant between Yale-New Haven Hospital, Yale AIDS Program, The Center for Interdisciplinary Research on AIDS, several CT NGOs and the AIDS Center in St. Petersburg, Russia in conjunction with the health dept. of the Krasnogvardeisky district.Coordinated, as Project Manager, the New Haven team of the Yale-St. Petersburg, Russia Partnership for Improved Treatment, Care, and Support of HIV/AIDS patients funded by the American International Health Alliance and USAID.Co-Organized, as Project Manager of the Yale-St. Petersburg, Russia Partnership for Improved Treatment, Care, and Support of HIV/AIDS, four visits of 2-5 US health care specialists to St. Petersburg, Russia to learn about HIV/AIDS, Hepatitis B and C, and TB treatment at the district and municipal levels, available treatments for substance use, and existing NGOs.Organized, as Project Manager of the Yale-St. Petersburg, Russia Partnership for Improved Treatment, Care, and Support of HIV/AIDS, three separate visits of 5 Russian delegates to New Haven, CT to learn about HIV/AIDS, Hepatitis B and C, and TB treatments, treatments for substance use [methadone, buprenorphine, naltrexone, naloxone, and Narcotics Anonymous], October, 2004; April, 2005; June 2006.Co-Organized, a comprehensive 3-Day Training on the psychosocial aspects of treating HIV/AIDS for 22 health care professionals of the Krasnogvardeisky District in St. Petersburg, Russia, Nov. 26-28, 2006 and another 3-Day Training on HIV/AIDS, Substance Abuse, and TB for 22 health care professionals of the Krasnogvardeisky District in St. Petersburg, Russia, Nov. 16-18, 2005.

Teaching Experience:Foreign Language Instruction: RussianLector: Yale University, First Year Russian and Intensive First and Second Year Russian, Fall 2003 - Spring 2004. Lecturer: Yale University, First Year Russian, two sections, Fall 2002 - Spring 2003.Co-Instructor: Yale University Summer Program in St. Petersburg, Russia. Intensive First Year Russian, Summer, 2004. Intensive Second Year Russian, Summer, 2003.Teaching Fellow: Yale University, Second Year Russian, Fall 2001 - Spring 2002; Intensive First Year Russian, Summer, 1999; First Year Russian, Spring 1998 - Fall 1998.Russian Literature InstructionLecturer: Yale University, Studies in the Novel: Dostoevsky, 2 sections, Fall 2006.Teaching Fellow, Yale University, Tolstoy and Dostoevsky, Writing Intensive Section, Spring, 1999, Writing Intensive Section, Fall, 1997. Selected to participate in the Bass Writing Workshop as a Teaching Fellow responsible for two Writing Intensive Sections.Guest Lectures and Presentations on Russian Theater:“Meyerhold’s Magnanimous Cuckold and the Authority of Demonstration,” for a graduate seminar on Performing Arts in 20th Century Russia, Spring 2004, Yale.“Translations of Chekhov’s Cherry Orchard,” for Yale Drama School First Year Directing, Fall 2003, Yale.Various presentations to Yale Drama School’s Theater Studies 316a, “The History of Directing,” on the topic of Vsevolod Emilievich Meyerhold and Biomechanics, Fall 2002, Yale.“Meyerhold’s Actor Training Methodology” and “Meyerhold’s Magnanimous Cuckold and Biomechanics” for an undergraduate seminar on performing Arts in 20th Century Russia, Spring 2002, Yale.“Meyerhold’s Biomechanics and the Self-Other Dialogue,” for a graduate seminar on Performing Arts in 20th Century Russia, Spring 1999, Yale.

Ph.D., Russian Literature

M.A., Russian Literature

B.A., Russian Literature

Activities and Societies: Phi Beta Kappa