Jacqueline Walker Email & Phone Number

Handling admissions to facility and community involvement

Peoria, Illinois, United States

Washington, Il 61571

Operate a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired, Translate information to the appropriate codes, Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes, Perform emergency medical dispatch and crisis intervention services, Ask vital questions and provide pre-arrival instructions for emergency medical calls, Monitor and operate a radio console and computer equipment, Receive and respond to a variety of emergency and non-emergency services and complaints, Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies, Identify appropriate number and type of equipment or apparatus to dispatch,Enters and modifies information into local, state and national computer databases, Monitor and respond to a variety of technical systems and alarms

Operate a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired, Translate information to the appropriate codes, Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes, Perform emergency medical dispatch and crisis intervention services, Ask vital questions and provide pre-arrival instructions for emergency medical calls, Monitor and operate a radio console and computer equipment, Receive and respond to a variety of emergency and non-emergency services and complaints, Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies, Identify appropriate number and type of equipment or apparatus to dispatch,Enters and modifies information into local, state and national computer databases, Monitor and respond to a variety of technical systems and alarms

Medical Emergency Dispatch, Monitor Fire/alarm panels

Access Control, Interior/exterior patrols, helped Caterpillar employees when needed, fire safety, hazardous material safety (Certified), First aid (Certified), greeting employees, customer service. Worked daily with microsoft word, excel, and Lotus notes.

Washington, Il

Customer service, Sales of product, word and excel documentation, helping assist the doctors in the rooms with patients, inventory, helped in surgery/x-ray/treatment areas, multiple medical assistant skills, organization throughout the clinic( front desk/rooms/kennels/back room), multiple projects, multitasking, ordering food/medications/supplies, organizing meetings, making memos, trained kennel staff/receptionist, professionally greet guests, Managed customer complaints in a professional and fair manner, money management.

Customer service, Sales of product, help with map design and routes for pilots, inventory control, quality control, word and excel documentation, and clientele building and retention.

Bloomington/Normal, Illinois Area

Hostess promoted to server Organized hostess responsibilities, managed rotation of customers to wait staff, professionally greeted guests and ensured quality products were delivered to guests. Managed customer complaints in a professional and fair manner. Trained new hostess and wait staff, including customer service, money management, quality and to greet each guest with respect and integrity.