Jacquelyn Anderson Email & Phone Number

United States

🌟 Open to New Opportunities as a Scrum Master or Project Manager 🌟I'm excited to share that I am currently seeking new opportunities as a Scrum Master or Project Manager.I have had the privilege of leading cross-functional teams and driving successful project deliveries using Agile methodologies. My passion lies in fostering collaboration, optimizing processes, and delivering exceptional results.Key Highlights:- Certified Scrum Master (CSM) and SAFe Advanced Scrum Master (SASM) with a strong understanding of Scrum principles and practices.- Proven track record of guiding teams through complex projects, from inception to delivery.- Skilled in facilitating sprint planning, daily stand-ups, retrospectives, and other Agile ceremonies.- Experienced in stakeholder management, ensuring alignment between business objectives and project outcomes.- Proficient in utilizing project management tools such as Jira, Rally to streamline workflows and enhance productivity.I am eager to bring my expertise and enthusiasm to a dynamic team where I can contribute to driving innovation and achieving organizational goals. If you know of any opportunities or would like to connect, please feel free to reach out to me directly or share this post with your network.

Sr Scrum Master for Verizon• Coached and mentored team members, stakeholders, and leadership on benefits of Agile and Scrum.• Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos, and other Scrum-related meetings.• Collaborated with stakeholders to define project objectives, requirements, and success criteria, aligning project goals with organizational strategy.• Fostered teamwork and transparency among team members, stakeholders, and cross-functional teams.• Tracked and reported on project progress using burn down charts, velocity tracking and other metrics.• Provided guidance to product owners on grooming user stories for development teams and maintaining a product backlog according to business priorities.• Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.• Assisted Product Owners and facilitated PI Planning sessions with Scrum Team, ART.• Maintained up-to-date records of work completed during each sprint cycle including documentation related to any changes. • Advised senior management on ways to improve organizational agility while reducing costs associated with software development projects. • Identified and removed impediments to the team's progress through effective facilitation of problem-solving sessions and protected team members from interruptions and distractions to maximize productivity.• Strong understanding of DevOps, version control systems, continuous integration, troubleshooting, and release problem solving.

LEAD PM - WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY (WMATA)• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.• Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.• Presented findings from data analysis in a clear, concise manner easily understood by stakeholders at all levels of the organization.• Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.• Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.• Drafted reports summarizing progress made on projects for review by executive leadership team.• Maintained records of all documents related to each project including specifications, change orders, invoices.• Participated in cross-functional teams responsible for developing innovative solutions for complex problems.• Ensured compliance with applicable laws, regulations, policies, and procedures throughout the life cycle of each project.

Temple Terrace, Florida, United States

*Provided daily direction and leadership to five direct reports; successfully managed the contractual, legal, and regulatory programs without penalty; and owned/managed new product deliverables.*As a Verizon Agile certified professional, worked with both Agile and Waterfall projects.*Coached direct reports to help them identify support needs for the manager; prioritized tasks; and helped in skills development including project management and Agile techniques, as well as executive presentation techniques.*Guaranteed that projects were delivered aligned with governance standards and that initiatives routinely met budget and business objectives in support of corporate goals.*Orchestrated the conversion of wireline into the wireless project tracking system Clarity, and oversaw requirements gathering, analysis, and performed QA testing. *Defined/combined quality processes into the design for retail IT wireline initiatives into Clarity to institute priorities.*Held answerable for department administration, resource management, project prioritization/selection/scheduling, strategic planning, portfolio analysis, and metrics.*Given the Spotlight Award for outstanding personal and team commitment during V5 conversion activities.*Nominated for and completed the Pre-Leadership Development Program (PLDP) in 2015.

Temple Terrace, Florida, United States

*Core PM member for major retail and small business corporate projects. *Lead PM for major project that combined Wireline to Wireless billing systems a total of 16,420,696 customer accounts. In addition, shut down old legacy systems, eliminated corporate licensing costs, improved bill quality, and reduced customer call in rates.and enabled $106M annualized savings. *Collaborated with the lead Conversion Manager and Director to delineate critical path tasks; and successfully met with each impacted application team to gather accurate production task scheduling and timings. *Routinely met production deliverables and synchronized/updated the conversion project plan, and directed Conversion Command Center personnel in support activities. *Owner of the Conversion Project plan for production deliverables, I oversaw 1003 tasks for more than 84 applications; directed conversion IR meetings to provide statuses for 1001 Bugs.*Guaranteed proper project statuses and progression for each impacted application and fostered communication of release schedules and milestone dates for each phase of the project across design, development, and testing organizations. *Resolved issues as they arose; scheduled meetings with impacted teams to bring closure to outstanding questions and issues as well as continued responsibilities for weekly plans; and assumed accountability for the Conversion Team during the first quarter of the year. *Developed weekly executive statuses for the conversion, data grooming, and usage swim lanes.*Embraced the Verizon Credo to consistently meet daily milestones and deliverables.*Core lead member of the Conversion Command Center, tasked with partnering with each impacted application team to ensure the completeness/accuracy of the Conversion project plan used to coordinate tasks and timings throughout the lifecycle of the multiday conversion process.