Jacquelyn Grillo Email & Phone Number

California, United States

San Francisco, Ca, Us

San Francisco, Ca, Us

Chicago, Il, Us

I worked with the Entertainment and Corporate Vertical market segments (Tech, Retail, F&B, Advertising and Automotive). Achieved a role as Team Captain for a Hotel Lead initiative for improvement of every Department. 2019 Manager of the Year.

Chicago, Il, Us

Chicago, Il, Us

Responsible for complete management of team members including hiring, training, evaluations and promotions. Maintain retail and professional product inventory control through budgeting and sales analysis. Lead my team to increased retail and service sales annually through sales contests, product knowledge and technique education. Generate new business annually through innovative internal and external marketing campaigns. Responsible for managing daily operations of a salon in two locations with a wide range of duties which include:*Training of new team members to ensure that staff have a high degree of motivation, and that the high standards of quality and customer service will be maintained*Fostering a collaborative work environment*Manage and resolve customer complaints*Monthly newsletter that has been shown to improve the retention of existing customers and provides communication of upcoming events/charities*Elevate and translate proper customer service standards for the team*Manage inventory levels to ensure adequate supplies are available to meet salon needs *In depth and current industry knowledge of products*Increasing product sales*Responsible for customer service and customer relations.*Creation of product displays

Responsibilities included the following:• Customer Service• Appointment Scheduling• Cashier with retail styling products• Created product displays• Maintained inventory of products using spreadsheets for tracking purposes

Duties included:• Customer Service• Appointment Scheduling• Cashier with retail styling products• Weekly bank deposits• Interacted with customers and managed expectations• Created product displays• Maintained inventory of products using spreadsheets for tracking purposes• Coordinated projects with co-workers