Jacquelyn Bayard Email & Phone Number

Denver, Colorado, United States

• Member of the management team for the Housing and Community Services department of the third largest city in Colorado. The department is comprised of the following divisions: Animal Services, Homeless Programs, Housing.
• Managed a team of five individuals who individually supported the divisions listed above as well as the team that handled financial operations.
• Performed all duties associated with management including interviewing, hiring, onboarding, training, holding biweekly team meetings, approving time sheets, conducting performance evaluations, creating career.
• Assisted the Homeless Programs division with various projects including Built for Zero case conferencing, collaboration efforts with Aurora outreach providers, the Aurora Cold Weather Operations Team (ACOT), and the.
• Served as the primary administrative point of contact for the Aurora Homeless Navigation Center project.
• Supported the Aurora@Home Governing Board, an intergovernmental group of staff from the Aurora Housing Authority and the city as well as service providers.

Littleton, Colorado

• Supported the Arapahoe County Board of Commissioners Office who oversee the third most populous county in the state of Colorado.
• Supervised a team of 2 individuals and performed all duties associated with management including updating job descriptions, reviewing applications, interviewing, hiring, onboarding, training, holding biweekly team.
• Managed a $1.3 million budget for the Aid to Agencies grant funding program by soliciting and reviewing applications, making recommendations to the Board of Commissioners, creating and managing grant agreements and.
• Researched legislative issues of interest to Arapahoe County and tracked positions taken by the Board of Commissioners on proposed legislation. Obtained feedback from county staff on hundreds of bills.
• Organized a biweekly lobbyist lunch with the Board of Commissioners and Department Directors during the legislative session and worked closely with the county's lobbyist.
• Oversaw the annual Youth Awards scholarship program by reviewing applications, reserving event space, ordering a catered dinner, and preparing scholarship awards.

Littleton, Colorado

• Performed extensive data entry by recording and indexing real estate documents for the Arapahoe County Clerk and Recorder's Office.
• Provided quality customer service in a fast-paced environment.
• Responded to in-person and phone questions from customers.
• Processed passport applications for the US Department of State.
• Issued marriage and civil union licenses.
• Possessed a strong knowledge of federal, state, and county policies.

Denver, Colorado

• Scheduled appointments for the Representative and maintained an up-to-date and organized calendar.
• Supervised and trained an intern.
• Researched topics and information to be included in proposed legislation.
• Prepared a newsletter for constituents and stakeholders in the Representatives district.
• Reached out to other political leaders and institutions for meetings and information.
• Responded to constituent messages via phone, emails, and in-person.

Boulder, Colorado

• The Fitness and Wellness department oversees more than 100 group fitness classes available to University of Colorado students, faculty, and staff, as well as members of the community.
• Ensured all patrons had a valid pass before participation.
• Accurately recorded attendance statistics for each class.
• Confirmed equipment was operating properly and communicated any maintenance concerns immediately.
• Possessed knowledge of all aspects and policies of the recreation center, and answered questions correctly and thoroughly.
• Presented an organized and inviting office.

Centennial, Colorado

• Prepared customer orders as a front line crew member.
• Provided excellent customer service in a fast-paced environment.
• Promptly addressed questions and concerns of customers.
• Operated Point of Sale system and collected payments.
• Recorded temperatures of food and food storage spaces.
• Cleaned kitchen and dining areas.

Centennial, Colorado

• MAD Greens is a restaurant chain located around the Denver metro area specializing in providing quality fresh ingredients for salads.
• Provided quality customer service in a fast-paced, high-stress environment.
• Obtained and began preparation of customers orders as a front line crew member.
• Collected payments and operated Point of Sale system.
• Promptly addressed questions and concerns of customers.
• Prepared and measured fresh ingredients daily.

Centennial, Colorado

• Supervised aquatic activities to ensure safety and fun at a neighborhood pool.
• Enforced policies and community regulations.
• Answered patrons questions and responded to concerns.
• Cleaned pool and neighboring clubhouse.
• Held CPR/AED/First Aid/Lifeguard certifications.

Lone Tree, Colorado

• Seasonal position at a Santa's Workshop during the holiday season.
• Processed cash and credit payments, and operated Point of Sale system.
• Counted the cash drawer nightly.
• Initiated sales of photography packages and associated equipment.
• Provided excellent customer service in a stressful and fast-paced environment.