Jacquelyn Peters Email & Phone Number

Welland, Ontario, Canada

Prepare and maintain logisitcs documentation and files.Filing for day to day operations.Adminstrative duties as assigned.

Welland, Ontario, Canada

Greeting students and recording attendance.Processing registrations and maintaining student records.Open location, setup classrooms and issue course materials.Acccounts Receivable : invoicing and payment processing in Quickbooks Online

Ontario, Canada

• Provided basic expense and income tracking for multiple self-employed clients using Excel and Quickbooks. • Created and maintained unique document file systems for each client. • Prepared, compiled, and sorted receipts for data entry on monthly and year-end cycles. • Prepared source documents by compiling, verifying accuracy and sorting information. • Transcribed source data into customized Excel worksheets for tax preparation. • Reconciled credit card, bank statements and entered payments/income statements. • Reviewed data for deficiencies, errors and discrepancies and correct, if possible.

Oshawa, Ontario, Canada

• Receive incoming calls and manage a multi-line switchboard to route calls to appropriate parties • Face-to-face contact with students, employees, service providers and walk-in inquiries • Maintained office supplies and coordinated equipment maintenance • Organize and distribute incoming and outgoing mail • Photocopy, print various forms of letters, reports, and presentations • Update and maintain student records, digital and paper, for Ministry compliance • Receive and process payments, enter amounts into student accounts and issue receipts • Close debit machine, create bank deposits and enter daily totals into Microsoft GP • Provide financial aid information and options to students and potentials • Assist with reduction of OSAP default rates and monitor outstanding accounts • Issue invoices for partner services/instructors to TriOS Accounting Department • Prepared memos, reports, emails, spreadsheets and correspondence • Prepared purchase orders for textbooks, student supplies and software to replenish inventories

Oshawa, Ontario, Canada

• Handled the tasks of accounting by processing accounts payable and receivables; maintained daily cash flow, performed monthly bank reconciliation, issued checks, bank deposits • Worked closely with accountant to ensure timely processing of daily/weekly/monthly entries into QuickBooks in compliance with Ministry of Education regulations • Prepared year-end financial reports and files for tax accountant and Ministry auditors • Responded to senior management's inquiries regarding accounting discrepancies, questions/concerns regarding accounts payable/receivable, student statements, and made necessary changes • Enter bills and vendor invoices into QuickBooks; scheduled payments per established deadlines • Receive and process payments, enter amounts into student accounts and issue receipts • Prepared, reviewed and processed weekly reports relating to hourly employees' hours and reimbursements; Tracked employee vacation, sick, and lieu time for transmission to ADP • Prepared journal entries for the purpose of reconciling payroll in the accounts payable general ledger, as well as journal entries to accrue payroll and vacation time • Update and maintain student records, digital and paper, for Ministry compliance • Assisted in preparing required Ministry of Education Private Colleges documentation, employee documentation and reviewed content for completeness, accuracy, and typographical errors • Prepared memos, reports, emails, spreadsheets and correspondence • Receive, prepare and ship all courier packages using various courier services • Provided reception/switchboard services and handled walk-in inquiries • Updated software applications according to legislation and/or company policies

Oshawa, Ontario, Canada

• Assisted Bell customers with account questions and billing issues for 3 lines of business: telephone, internet and satellite television • Achieved a 95 or better score on all company metrics for call handling and resolution • President’s Club Award recipient recognizing the top 1% for professionalism and adherence

Whitby, Ontario, Canada

• Collected detailed accident information for insurance companies, official Durham Police reports and Ministry of Transport records • Achieved 97% accuracy on completed reports with the highest number of customer satisfaction surveys on a weekly basis

Drafted, implemented and reviewed policies and procedures for all levels of staff to ensure a consistent customer experience resulting in a substantial drop in complaints and average 20% new member retentionCompiled reports from sales and membership levels on monthly, quarterly and yearly cycles and provided recommendations on targeted sales and seasonal promotions to increase revenuesResearched developing technologies and market trends; identified opportunities to expand membership base and provide new services to existing members

Accounting & Payroll Administrator, Accounting Technology/Technician And Bookkeeping

Graduated with Honors; 96% GPA Accounting & Payroll tutor and mentor

Bachelor Of Science, Anthropology/Psychology

Peterborough/Oshawa Completed 3 years B.Sc. Joint Honors undergraduate program