Jacquelyn Rumsey Email & Phone Number

Richmond, Virginia, United States

Supervise and oversee three apartment buildings housing 250 units. Manage budget, financial reporting, and resident satisfaction.

Radford, Va

• Supervise 6 professional residence hall directors and oversee half of the campuses housing options including multiple residence halls and campus affiliated apartments• Create initiatives for improving procedures and processes such as implementing a key audit system, new organization of administrative files and department owned spaces, changes to the recruitment processes and ideas for training and professional development• Served as committee chair for the hiring process of Area Coordinator and Resident Director Positions. Hired successful Area Coordinator candidate as well as 6 new Resident Directors for Fall 2019• Oversee the Student Staff Recruitment and Selection committee in its search of future RA candidates• Oversee and allocate funds to specific building budgets as well as the RAAB account. Initiated departmental apparel for student staff as a retention and interest agent• Serve as a conduct liaison, read all incoming incident reports and duty logs, and delegate the adjudication of cases while also serving as a hearing officer for mid-level conduct offenses • Advise and guide Resident Directors in their supervision of paraprofessional staff, curriculum and community plans, student interactions and parent and family concerns• Serve as a member of the Behavioral Consultation Team and representative of Residential Life for campus wide initiatives and committees• Participate in Administrator On Call rotation with other professional staff across campus to support the Resident Director On Call and connect with emergency contacts for students transported• Collect, review and create billing for damages, lost keys, and other charges• Fill in and assist the department gaps while 6 positions became vacant within a 6 month timeframe• Familiar with systems such as HMS, Advocate, Starfish, SSB, CSGold, RUInvolved, Outlook, OneDrive

Rochester, New York Area

*Oversee a Residence hall that houses over 600 students and 16 Resident Assistants*Ensure residents have a friendly, welcoming and safe environment to live in during their stay in the dorms*Mediate roommate and interpersonal conflicts between residents and find solutions to problems*Serve On-Duty responsibilities multiple week days and weekends each semester*Assist the Office of Student Conduct as a Hearing Officer in conduct hearings relating to the residence halls. *Understand and utilize systems such as StarRez, Maxient, The Link, and Microsoft Office*Advise Special Interest House in decision making to help them succeed and grow as an organization*Manage multiple budgets for Resident Advisors, events and activities, and Special Interest House

Rochester, New York Area

*Teach a twelve week course to 25 students on a curriculum to help integrate first year students to college life*Create activities and discussions of value to their first semester experience*Supervise a Peer Advisor to assist with class engagement in and out of the classroom

Rochester, New York Area

*Advise, assist and support students within their higher education experience through the Save for Success Program*Temporary EOP counselor for caseload of 42 students. Advocated for students and assisted them in areas such as Financial Aid, Personal Counseling and Building Rapport, Professional Communication, Job Searches, Advisement, any other issues they brought to my attention.*Advise students regarding scheduling and class selection, and major selection and changes. *Counsel students on personal matters such as stress, depression, time management, life balance, academics, etc.*Created and implemented a six session career group for EOP students, co-facilitate group with one other counselor*Work closely with students with disabilities and assuring they are receiving proper accommodations*Re-opened and ran the Career and Transfer Center 3 days a week for students to utilize on a walk in basis with questions regarding career and transfer services*Create manuals and handbooks for disability services and future interns*Artistically design flyers for events and information regarding student services*Design and provide presentations to classes on the services Damon City Campus has to offer, Stress and Time Management, Resume Building, and Career Services/Exploration*Review resumes and other documents related to career exploration*Sit on and contribute to committees such as OAR (orientations), Conduct/Counselor Consultation

Rochester, New York Area

*Plan, organize and host events for students to attend at the MetroCenter satellite campus*Implement creative ways to reach out to students such as flyers, emails and locations of events*Provide information to students about the MetroCenter and services provided to students*Update board weekly with inspirational quotes and helpful information to students such as ways to save money and study tips*Provide monthly Pinterest activities to students*Outreach to community on involvement with the MetroCenter*Involved in organizing and creating search for new student to fulfill Graduate Assistant role*Attend and participate in Brockport Student Government weekly meetings*Manage a $6,000 yearly budget

Rochester, New York Area

Co-manage Brockport Career Exploration Course focusing on career related and major related internships for undergraduate studentsMeet with students one-on-one to determine career and major decisions utilizing the MyPlan assessmentAssist co-workers in the creation and implementation of The Clothes Closet for students by creating budget, managing set-up, and organizing check-in and out systemPresent to classes on the services Career Services provides to students such as career counseling, mock interviewing, resume and cover letter critique and helping students determine the right direction major and career wise Plan and organize Lunch and Learn events for employers from Target, Peace Corps, and Heritage Christian Services to speak to students about employment and internship opportunities at their companyRepresentative during Career Xpress hours for resume and cover letter critique and career and major questionsHandle administrative duties such as creating useful documents for assessment and tracking purposes, assisting and directing any student that walk in, call or emails, as well as assist new student workers in the office training process

Hazen Counseling Center

*Attended to six clients one-on-one regarding issues such as relationships, academics, future plans, self confidence, etc.*Researched techniques and theories applicable to individual counseling sessions such as DBT, CBT, Person-Centered approach, meditative practices and relaxation techniques*Wrote case notes for every session with each client*Diagnosed clients according to the DSM-IV and the DSM 5 criteria*Wrote consultation notes when a client is discussed in supervision*Received supervision by counseling center staff, tape supervisor, and class/peer supervision

Brockport Career Services

*Help undergraduate students find internship placements as well as receive credit for the internships*Present about career services and internships in classrooms and workshops*Go to job fairs and conferences relating to career services.

*Fulfilled General First Aid Provider duties *Supervised and ran the 50 foot climbing tower*Kept documentation up to date*Ran the 3rd and 4th grade unit and headed 8 staff and over 70 children weekly*Managed behaviors*Organized and planned schedules and activities*Managed sign-in and sign-out of 300 children a week

*Planned daily activities and programming for the after school site*Managed one other staff person and 25 children weekly*Assisted children with their homework assignments*Handled paperwork for OCFS *Created monthly calendars of meals and activities*Kept positive relationships with children, co-workers and parents

Master Of Education (Med), College Student Counseling And Personnel Services

Bachelor Of Science (B.S.), Psychology

Psychology

Activities and Societies: Campus Activities Board, Hip Hop Team, Medical Emergency Response Team