Jacques Botes Email & Phone Number

New Zealand

As the Corporate Security Operations Manager, I am responsible for defining security requirements which align to ISO 27K standards and guidelines, and Zero Trust principles to help Datacom achieve its strategic objectives, in a complex and ever changing security landscape. I am instrumental in improving the automation and review of third-party security compliance, as well as leading the proactive and reactive Incident Response engagements. I achieve effective security outcomes for Datacom by driving robust control implementation, management and monitoring, to ensure the ongoing integrity, confidentiality and availability of critical systems and information.

New Zealand

Cyber Security Manager and Services Lead for Fujitsu New Zealand, covering internal Information Security Compliance and Assurance, and Risk, Assurance and Compliance across Government and Commercial customers.

New Zealand

Ensured that Fujitsu services were delivered in accordance with our customers' Security Policies, with Fujitsu’s Security Policy and other relevant Information Standards applicable to our customer environments. I was also charged with bringing the best of the Fujitsu operating standards for Information Security from other regions and countries including Australia, UK and Asia to our clients. In order to achieve this I delivered consultancy to existing and new customers in line with the best practices. Key Responsibilities:• Undertaking routine compliance checks for Fujitsu and customer environments in line with relevant policies and procedures• Making recommendations for change to ensure that Fujitsu delivers a secure environment for the customer• Undertaking planning for the installation of new products and equipment, and enhancement of existing products and equipment, in accordance with customer requirements• Managing security breaches, problems and incidents from when they are reported to closure including all relevant documentation and customer signoff• Providing "on-the-job" training, guidance and assistance to less experienced Security Analysts to ensure overall competence in the company continually improves• Supporting the transition of current and/or new customers to ensure delivery within agreed timeframes and that any risks of non-delivery are escalated promptly• Undertaking and/or ensuring that the team performs scheduled processes • Responding to and initiating analysis of business processes and/or issues. Providing input to the development of strategic and/or tactical actions to improve and/or resolve them• Co-ordinating of projects to ensure delivery within agreed timeframes• Participating actively in the generation of proposals for Information Security Services to current and new Fujitsu customers • Producing internal and customer reports • Reviewing and maintaining standards, operating procedures and policies

New Zealand, Australia, Philippines, India

Ensured Baycorp met Cyber Security and compliance requirements within the company and with vendors. I also ensured that the infrastructure and related business systems were well-supported, delivered superior performance aligned to business needs and that services adhered to agreed standards in all four countries. Duties and Responsibilities: • Determining security risks, executing designs & introducing strategies to reduce or prevent asset loss• Writing and reviewing of policies and procedures • Managing companywide audits and liaising with vendors to ensure accountability• Ensuring companywide adherence to ITIL, PCI DSS and ISO 27001• Responsible for company intellectual property management• Budget and Asset management• Project and Infrastructure planning, architecture, design, implementation and global IT Roadmap• Incident management and root cause analysis• Managing daily operations, supervising, recruiting, training and mentoring infrastructure and cyber security personnel• General staff performance management• Building strong working relationships with internal staff including senior executives• Supporting five sites in four countries – New Zealand, Australia, Philippines and India Key Achievements: • Design and drive behind implementation of ManageEngine LOG360, AD360, Desktop Central and Service Desk Pro products • Microsoft Advanced Threat Analytics implementation• Obtained Sarbanes–Oxley compliance (2017, 2018, 2019)• Successful KPMG IT annual audit (2017, 2018, 2019) • Skype for Business design, planning and implementation• Key player in the successful Kickle video conference implementation • Managed project to redesign and implement packet tagging globally• Successful WAN, Dialer and PABX design, planning and upgrade• Lead of the WAN and SIP tender team for New Zealand, Australia, Philippines and India

New Zealand, Australia

Primary lead engineer for maintaining infrastructure systems. Cyber security architect for SDLC on key projects. Escalation point for all engineers in the event of technically challenging problems. Assisted with designing, implementing, and advising on projects with regards to all aspects of technology infrastructure, networking, and security.I deputised for the Operations Manager, and in that capacity managed a dispersed team of engineers and maintained security and all infrastructure services. It was then my responsibility to provide customer liaison and support and deliver on all service requirements.Service management:• Vendor Management• Taking ownership of all incidents and issues logged • Tracking other engineers progress with regards to tasks• Helping other engineers resolve complex issues • Establishing a good rapport with fellow engineers and users in the organisation, particularly the ones who were considered by others as challenging to work withProjects and Key Achievements:• Auckland office and technology relocation. I was the lead for design of server room, floor power planning, worked with vendors regarding new SAN, switch, router and firewall design and the relocation of the server room• Web Portal Deployment• MS Exchange 2003 to 2010 upgrade• Arc Serve to Veeam Backup migration• Assisted with 2x Citrix Farm deployments

Auckland, New Zealand

Managed and supported around 15 customers with day to day monitoring and maintenance of their technology environments. Advised clients on design of infrastructure. Drafted proposals and implemented projects.Infrastructure Environments: • Managing VMWare and Hyper-V environments; Implemented Clusters• Managing and maintained iSCSI SANs • Managing Microsoft Server 2003, 2008, 2008 R2 and 2012 R2 environments• Managing Microsoft Exchange 2003, 2007 and 2010 environments • Managing SQL 2000, 2005, 2008 R2, 2012 and 2014 environments with regards to backups; Created SQL clusters, replication of SQL databases and managed security• Monitoring and maintaining Backup Exec environment• Managing and maintaining Symantec Enterprise Vault• Managing AD and GPO’s • Windows XP, Vista and 7 support - WDS deploymentsService management:• Vendor Management• Taking ownership of incidents and issues logged by clients • Helping other engineers resolve complex issues • Managing backups, security, servers and disaster recovery• Project planning and implementation, infrastructure planning and designProjects and Key Achievements:• MS Performance Point 2007 - Researched and developed an installation guide; Deployed 4 instances with SQL, SharePoint and Performance point servers; This was the first deployment of its kind at the time in New Zealand• Domain Upgrade - Upgraded a client from MS Small Business Server 2003 to a full Domain with MS Exchange• Effective project status reporting• Symantec Enterprise Vault deployment - Worked closely with Vendor to deploy Symantec Enterprise Vault to archive file and mail• MS Exchange 2003 to 2010 upgrades• Installed and configured Performance Point 2007, WSS3 / MOSS 2007 and ProClarity• Deployed 20x and 14x Windows 7 PC/ Laptops with Microsoft WDS in 2 different projects

Role was split in 3:• Assisting Technical staff with projects and technical challenges. The escalation point for all problems engineers struggled to solve.• Assisting Sales with consulting, scoping, design and planning for clients. This included Project planning with cost and time scoping.• Assisting clients with advice and future planning.Infrastructure Environments:• Managing Microsoft Server 2003, 2008, 2008 R2 and 2012 R2 environments for clients• Managing SAN’s for clients• Microsoft Exchange 2000 and 2003 environments for clients • Windows 2000 and XPService management:• Managing Fibre Taking ownership of all incidents and issues logged by clients and ensure that engineers attend and solve them• Helping engineers resolve complex issues• Monitoring and maintaining Backup Exec and Arc Serve environment for clientsProjects:• Made Exchange 2000 work side-by-side with Linux in the same domain• Configured 17x Cisco Routers to dial a 3Com router in case of DR for a financial company• Assisted a client to migrate from hosted mail to on premises MS Exchange• Configured 17x Cisco 1700 routers to use dial-up for DR communication with a 3Com routerKey Achievements:• Implemented MS Exchange 2000 and Linux mail server’s side-by-side in the same domain• Configured Cisco routers to communicate via dial-up to a 3Com router

South Africa And Namibia

I was seconded by BCX to a full time support role within De Beers Marine (South Africa and Namibia) to manage the onsite infrastructure. De Beers Marine was responsible for mining diamonds at depth deeper that 40 meters at sea, had 6 mining vessels and a staff compliment of more than 650 people in South Africa and Namibia.I started onsite as a Systems Engineer and was responsible for maintaining all systems and project implementation and was promoted to Team Lead after 2 years. In this role my duties included maintaining the system, assisting business with projects, design and implementation, managing one systems engineer, a vessel engineer, two second level support engineers, two helpdesk staff and a logistic staff member. Worked closely with the Security team assisting them with design, maintenance and implementation of surveillance, access control, communication, radar tracking, onboarding and off-boarding of staff, etc.Infrastructure Environments:• Managing Microsoft Server NT4 and 2000 environment• Managing Microsoft Exchange 5.5 and 2000 environment • Managing 2x Fibre SAN’s• Windows 95 and 2000 DesktopsService management:• Ensuring that all incidents and issues logged by clients were attended to and solved by engineers• Assisting engineers to resolve complex issues• Monitoring and maintaining Legato Backup environment• Vendor ManagementProjects:• Upgraded Windows NT4 to Windows 2000 environment including AD• Upgraded Exchange 5.5 to Exchange 2000• Office relocation where I was responsible for planning and managing the team as well as assisting with disassembly of server room and reassemble at new premises.

Bachelor Of Theology

Nd Information Technology