Jacques Folkerts Email & Phone Number

Experienced Certified IT Technician with a demonstrated history in on-boarding training, sales, hardware and software repair of OS X and iOS devices as well as administrative duties. I am a diligent, hard-working, passionate people person with the will to succeed and the drive to lead.Driven to help people feel empowered by technology, to help them expand their abilities and not hinder them ... also information technology is really amazing!With a background in sales and customer service I’ve built my skills on connecting with a diverse range of people, with a capability of identifying their needs and consistently delivering satisfactory results, demonstrating reliability, adaptability to different environments and ability to perform while under pressure.Within my daily role I immensely enjoy the opportunity to meet and collaborate with a number of people, I envision being a part of positive impact to the world as I continue to progress in my career. With over 20 years experience in IT Ops Management, System Administration & Tech Support, I thrive on learning new technologies and helping businesses get the most value out of these technologies, providing only the highest standard of customer service, building strong relationships to help bridge the gap between IT and the business. I have been working in the IT sector since 1998 and was fortunate enough to have witnessed the early adoption and rapid growth of using the cloud.I am an effective communicator and strategic thinker who works efficiently and effectively to provide guidance when recommending secure and productive business IT solutions.An Experienced Apple System Engineer, An empathic individual who patiently listens and understands issues to actively develop fast and efficient solutions to ensure high customer satisfaction and business growth. Recognised for consistent success in developing and implementing IT support, MDM solutions, Cloud solutions, Backup Solutions and network solutions. I have helped deliver projects of the highest standards working with technical teams in a timely fashion, leaving customers with a smile on their faces.If you are seeking for a IT professional to help you setting up your Systems, with excellent communication & problem solving skills and can easily provide IT support services, then please consider what I have to offer you.Specialties:1. Ad hoc/On call IT Support2. Managed Computer/Server Services3. Security Solutions4. Information Backup Solutions5. Hardware and Software Solutions

Listed skills include Computer Hardware, Cloud Computing, Hardware, New Business Development, and 18 others.