Sr. Operations Analyst
Greater Seattle Area
• Monitor, update and generate reports with customer data on daily basis using Excel, Tableau, Tableau Prep Builder, Salesforce, Pardot, and SQL• Create and maintain over 30 Tableau reports and dashboards as one of our companies Tableau Administratorso Tableau reports and dashboards help to visualize and measure trends in financial data, daily operations, KPIs, Marketing, and Mapping projectso Manage 12 data sources and conduct weekly and monthly refreshes of data • Build and manage Salesforce reports and dashboards and assign tasks to sales team• Utilize Salesforce to manage customer accounts and update as needed o Insert, update, and delete Salesforce account information using SQL and SOQL with Workbench• Conduct weekly and monthly communications with internal and external customers and stakeholders on customer data to identify corrective action and tracking of outcomeso Collaborations with Distributors (Sysco, US Foods, Gordon Food Services, etc.)o Coordinate with Avendra analytical teams related to customer, manufacturer and distributor data and report building• Monitor customer marketing emails and analyze marketing data within Pardot• Prepare monthly presentations in PowerPoints capturing key data from dashboards for Directors