Jacques Malan Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Responsible to give best in class insights in business conversations with Senior leadership and multifunctional teams across geographies regarding the required actions to guarantee target achievements. Work with senior leadership team on the strategic development, piloting and scaling of new digital initiatives and tools to support future Ecom vision.

Dubai, United Arab Emirates

• Leading the Digital Brand Commerce (DBC) channel for adidas in North Africa & Levant while delivering superior consumer experience and strong business results, driving the brand and the business on our.com across these.
• Execution of North Africa and Levant ecommerce strategy.
• Implementation of ecommerce operating plans along with Global Digital Brand Commerce (DBC), 3rd party ecommerce providers and other business units.
• Monitor, analyze and improve KPI’s cross-checking deviations from operating plans, while working closely with the Digital Analytics team to develop deep consumer insights by segment/channel.
• Support DBC Director to define strategies and optimizations required to enhance CX and use best practices to deliver a best-in-class consumer experience.
• Manage daily operations of 3rd party ecommerce providers setting up targes, KPI’s & SLA measurements, and achievement of agreed project timeline.

Dubai, United Arab Emirates

• Responsible for driving profitable and sustainable market share growth through Digital Partner Channels as well as developing programs that will drive key sales levers across the MENA Digital Landscape.
• Accelerate digital sales growth with selected strategic partners, work with account teams to develop and implement initiatives and sales strategies.
• Improve online performance of adidas products by implementing optimal range assortment, improving availability rate, visibility/discoverability and optimize conversion rates.
• Execute marketplace mapping, control & manage the MENA Digital Ecosystem.
• Provide recommendations to Senior Management on strategic commercial opportunities with new partners & new regions on factual analysis, trends
• Set budgets & forecasts, devise JBPs (Joint business Plans) and develop account strategies for achieving brand objectives.

Saudi Arabia

• Afdal Al Mazaya LLC www.tila.com, Dubai, UAE - Riyadh, KSA
• Reporting to Chief Sourcing Officer.
• Category P&L ownership.
• OTB Management.
• Key Account Management.
• Design of commercial marketing plans implementation and execution.

Dubai, United Arab Emirates

• Full responsibility of sales, profit, revenue, cash, and quality targets.
• Management and expansion of new business through acquisition of new agents, specialty boutiques and top local & International Ecommerce accounts such as Namshi, Ounass, Net-a-Porter, Moda Operandi, Revolve, etc
• Focus on key market expansion, ME, USA, ASIA, Europe
• Reverse analysis of sales and buying strategies by customers.
• Inventory levels analysis, pricing and stock exit strategy responsibility.
• Marketing strategy implementation.Achievements.

United Arab Emirates

• P&L responsibility (annual turnover approx.10M$).
• Full responsibility of profit, revenue, cash, and quality targets including driving the marketing plans to create awareness, footfall and conversions.
• OTB responsibility and execution.
• Inventory levels and analysis, pricing strategy and stock exit strategy responsibility.
• Brand's Partnerships and Principal relationship management.
• Marketing calendar execution in coordination with brands.

United Arab Emirates

• Sales responsibility $12M Annual Target Online & Offline.
• Contracted brands expansion and growth within GCC territory.
• Business operating plan execution in coordination with Business Directors.
• Key Account's management of buying plans (Namshi, Souq.com, Almana Group, Apparel Group, etc.).
• Staff trainings, logistic support and Sales & Marketing strategies implementation.Achievements.
• 52% Sales Growth within 1 year from new accounts.

Dubai

- Mentoring and training of over 15 people.- Implementation of product and customer service training's to store staff in alignment with principal’s guidelines.- Full responsibility of VIP Clients.Achievements- Inventory optimization (15% reduction)- Successfull development and opening of the 2nd largest D&G Store globally.- Customer service guidelines.

United Arab Emirates

Sales and Account management roles across different FMCG & hospitality companies such as Ma Baker Foods (South Africa), Helderfontein Estate (South Africa), Super Chef (South Africa), Royal Ascot Hotel (UAE)

Ged

Education record

Scuba Instructor, Leisure And Recreational Activities, Instructor

Emergency First Response Instructor, Emergency Medical Technology/Technician (Emt Paramedic), Instructor