Jacques Malan Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Responsible to give best in class insights in business conversations with Senior leadership and multifunctional teams across geographies regarding the required actions to guarantee target achievements. Work with senior leadership team on the strategic development, piloting and scaling of new digital initiatives and tools to support future Ecom vision across Emerging Markets.Leading a team of eCommerce planning and execution teams on the digital business planning process/practices across Emerging Markets ensuring all planning activities are correctly implemented considering key e-Com KPIs trends and financial targets.

Dubai, United Arab Emirates

Leading the Digital Brand Commerce (DBC) channel for adidas in North Africa & Levant while delivering superior consumer experience and strong business results, driving the brand and the business on our .com across these markets.• Execution of North Africa and Levant ecommerce strategy. • Implementation of ecommerce operating plans along with Global Digital Brand Commerce (DBC), 3rd party ecommerce providers and other business units.• Monitor, analyze and improve KPI’s cross-checking deviations from operating plans, while working closely with the Digital Analytics team to develop deep consumer insights by segment/channel. • Support DBC Director to define strategies and optimizations required to enhance CX and use best practices to deliver a best-in-class consumer experience.• Manage daily operations of 3rd party ecommerce providers setting up targes, KPI’s & SLA measurements, and achievement of agreed project timeline.• Frequently monitoring competitors & industry trends and using these insights to propose commercial activations and strategies. • Planning & execution of annual eCommerce P&L targets by, ensuring target alignment with Digital Brand & Performance Marketing teams and eCommerce 3rd party providers to secure annual targets. • Support brand digital marketing team on seasonal marketing plans and facilitate execution of Digital Brand Marketing campaigns/programming.• Develop and manage the DBC team to accomplish the tasks associated with running adidas eCommerce online stores ensuring best and accurate presentation of product online, on Retail Intro Date, together with ongoing product availability.• Mentoring, training & coaching employees to ensure motivation & high engagement of both internal and external 3rd party team members.• Work with DTC to deliver a more seamless Omni channel experience to the consumer.

Dubai, United Arab Emirates

Responsible for driving profitable and sustainable market share growth through Digital Partner Channels as well as developing programs that will drive key sales levers across the MENA Digital Landscape.•Accelerate digital sales growth with selected strategic partners, work with account teams to develop and implement initiatives and sales strategies.•Improve online performance of adidas products by implementing optimal range assortment, improving availability rate, visibility/discoverability and optimize conversion rates. •Execute marketplace mapping, control & manage the MENA Digital Ecosystem. •Provide recommendations to Senior Management on strategic commercial opportunities with new partners & new regions on factual analysis, trends •Set budgets & forecasts, devise JBPs (Joint business Plans) and develop account strategies for achieving brand objectives.•Execute the GTM (Go to Market) Strategy for Digital Partners and play a major role for the WHS excellence in MENA Markets•Formulate trade investments (TI) accordingly with digital partner accounts & frequent tracking of performance against different TI buckets•Work closely with global teams, market DPC Partners & Business Development team to screen recent Digital trends for implementation feasibility & impact, piloting the most promising.•Pilot these new initiatives together with our Digital partners and manage all other stakeholders involved, taking ownership for successful pilot implementation •Collaborate with DPC Analytics – Performance Testing to define KPIs for successful proof-of-concept and measure uplift•Adhere to Global standards in collaboration with relevant support functions, customer service, trade marketing, account marketing, visual merchandising, training, and other related activities, & monitor/evaluate processes to guarantee full complianceKPI’S• Net Sales• Standard Margin• Profitability • OB Conversion• SWB & MWB• SOV• CVR• Range Efficiency• Availability Rate• Sell out

Saudi Arabia

Afdal Al Mazaya LLC www.tila.com, Dubai, UAE - Riyadh, KSA • Reporting to Chief Sourcing Officer.• Category P&L ownership.• OTB Management.• Key Account Management.• Design of commercial marketing plans implementation and execution.• KPI Definition & Implementation.• Collaboration with Product Management Team for back end developments and category functionalities.• Collaboration with Operations team for development of new efficiencies across logistics supply chain and last mile deliveryAchievements.• Member of Core Launch Team.• Successfully coordinated the development of the Back end Modules for Category Management, • Successful on boarding of +50 suppliers under Tila qualifications and Business model

Dubai, United Arab Emirates

• Full responsibility of sales, profit, revenue, cash, and quality targets.• Management and expansion of new business through acquisition of new agents, specialty boutiques and top local & International Ecommerce accounts such as Namshi, Ounass, Net-a-Porter, Moda Operandi, Revolve, etc• Focus on key market expansion, ME, USA, ASIA, Europe• Reverse analysis of sales and buying strategies by customers.• Inventory levels analysis, pricing and stock exit strategy responsibility.• Marketing strategy implementation.Achievements.• Overachievements of targets of SS18 collection.• Revenue growth of 400%.• Margins growth of 30%.

United Arab Emirates

• P&L responsibility (annual turnover approx.10M$).• Full responsibility of profit, revenue, cash, and quality targets including driving the marketing plans to create awareness, footfall and conversions.• OTB responsibility and execution.• Inventory levels and analysis, pricing strategy and stock exit strategy responsibility.• Brand's Partnerships and Principal relationship management.• Marketing calendar execution in coordination with brands.• Manage, Train & Coach a team of over 30 people including; Buyers, Assistant buyers, merchandising/planning teams and sales staff.Achievements.• Optimization of internal processes (reports, data analysis, hierarchy.etc.).• Introduction of new key partners (successfully signed 15 new key accounts within 4 months).• GM% Growth +30%.

United Arab Emirates

• Sales responsibility $12M Annual Target Online & Offline.• Contracted brands expansion and growth within GCC territory.• Business operating plan execution in coordination with Business Directors.• Key Account's management of buying plans (Namshi, Souq.com, Almana Group, Apparel Group, etc.).• Staff trainings, logistic support and Sales & Marketing strategies implementation.Achievements.• 52% Sales Growth within 1 year from new accounts.• 31% New customers acquisition within 1 year.• Profitable growth and selection improvement achieved with key brands (Timberland, Vans, Reef).

Dubai

- Mentoring and training of over 15 people.- Implementation of product and customer service training's to store staff in alignment with principal’s guidelines.- Full responsibility of VIP Clients.Achievements- Inventory optimization (15% reduction)- Successfull development and opening of the 2nd largest D&G Store globally.- Customer service guidelines implementation with sales contribution growth of 8%.

United Arab Emirates

Sales and Account management roles across different FMCG & hospitality companies such as Ma Baker Foods (South Africa), Helderfontein Estate (South Africa), Super Chef (South Africa), Royal Ascot Hotel (UAE)

Ged

Education record

Scuba Instructor, Leisure And Recreational Activities, Instructor

Emergency First Response Instructor, Emergency Medical Technology/Technician (Emt Paramedic), Instructor