Jacques Maniguet Email & Phone Number

Purchase, NY, US

Contract worker at Mastercard, employed by ExperisTechnical Program Manager - Next Edge

Dallas, TX, US

Responsible for managing 20+ legacy applications for the Digital Bolt-On team, as well as leading multiple developer teams in fixing vulnerabilities, enhancing customer service applications and modernizing outdated applications to improve customer experience. ConductAgile/SAFe ceremonies, foster a collaborative environment, actively manage roadblock.

Dallas, TX, US

Began on the job training as a developer on the Microsoft Azure platform as part of AT&T's Software Delivery Services DevOps support team. Microsoft Azure Fundamentals Certified. Currently learning C#, HTML, CSS, Linux, Java, and Python. Proficient in Azure DevOps and Terraform.

Dallas, TX, US

Led a SAFe methodology scrum teams for the Managed Security Services - Legacy Data Program and Dispatch Learning Engine (Machine Learning Microservice).

Dallas, TX, US

• Project Manager- FirstNet/AT&T Dynamic Traffic Management (ADTM) Preemption Team Managed 4 projects with a budget of $5M developing AT&T’s user priority systems in order to provide government, first responders and.
• Facilitated communication between more than 12 cross-functional teams to ensure that project tasks had adequate resources and scope.
• Coordinated and conducted testing oversight for FirstNet, ADTM and Incident Management Portal, ensuring risk mitigation and leadership visibility on critical system testing across 18 functional test teams.
• Led risk assessment working group to identify critical project scope that had been overlooked and ensured that key network performance indicators were funded and included in a future project.

Dallas, TX, US

Flex Force-Business Management SpecialistAT&T Technology Operations- Project Manager supervising daily operations and client response on the Capabilities Evolution program. Project manager overseeing the Personal Learning Experience (PLE) program; manages development efforts to combine a multitude of corporate training programs into a one stop shop for all.

Randolph AFB, TX, US

• Directorial level manager for 42 military and civilian instructors, $13.6M training equipment assets, 21,000 square foot training facility, 57-person dorm, and $100K operations budget to provide training to 2,000.
• Managed $100K operating budget, ensuring accountability and purchase of all necessary products and services; returned $10K during time of fiscal constraint.
• Identified Information Technology equipment shortfall. Identified a more cost effective and functionally superior alternative technology, and drove purchase of 1850 units to replace broken equipment, saving $4.9.
• Discovered costly manpower drain in tool accountability. Modernized tool accounting system to save 7.2K man-hours of labor and $14.4K annually.
• Secured funds for $1.2M facility renovation. Provided a productive learning environment to ensure the highest quality of maintenance training.

Randolph AFB, TX, US

• Led project team in organization's integration of two new airframes; 22 total aircraft, 300 additional personnel, 1.5K support equipment items, and associated infrastructure. Coordinated cross-functional agencies.
• Supported POTUS-directed national mission aircraft maintenance operations; three separate units integrated in deployed location in under 12 hours, ten aircraft ready and missions executed in under 24 hours--79 total.
• Focused Low-Density/High-Demand sustainment; achieved 12% gain in 12-hour aircraft fix rate/77 percent--best in the command
• Pursued fleet delayed discrepancies to 0.2% enabling command’s first-ever zero discrepancy aircraft on a 47-year old airframe

Randolph AFB, TX, US

• Managed 32 employees across six sections in eleven different specialties supporting 279 person strong Special Operations Maintenance organization. Advised Executive Managers on capabilities and availability through.
• Developed and analyzed Key performance indicators and advised Executive management on corrective actions; Recognized as the best performing small unit overseas
• Maintenance Effectiveness Award winner (2010), Jet Engine Mishap Investigation Course graduate, Expeditionary Site Survey course graduate
• Validated and authorized 700+ maintenance training events and 855 travel orders, ensuring uninterrupted operations for assigned assets and personnel.
• Coordinated and implemented quarterly fleet health program. Informed leadership on key indicators and strategies to guarantee fleet health and contingency preparedness.