Jacques Steenkamp Email & Phone Number

Altona, Vic, Au

Melbourne, Victoria, Australia

Provided thought leadership and collaborated with the pursuit team to shape the deal strategy, utilizing AI and advanced technologies to enhance software and IT capabilities in a partnership with Telstra. Created proposal, developing insightful points of view and conducting quality assurance reviews before submission. Reviewed and refined proposals, collaborating closely with the team to determine next steps and prepare for deal negotiations. Involved in finalizing contract, leading to the signing of statements of work and successful closure of the deal with Telstra.• Brokered a groundbreaking strategic partnership between Cognizant and Telstra, playing a pivotal role by leveraging expertise in building technology teams focused on customer and product innovation.• Drove innovation and significantly improved customer and employee experiences, aligning initiatives with Telstra’s objectives to achieve digital leadership and superior service.• Contributed to the Request for Proposal (RFP) phase, reviewing client requirements and leading the assembly of a global response team.• Engaged in post-RFP discovery phase activities, including conducting co-creation workshops and synthesizing feedback to refine solutions in alignment with Telstra’s IT strategy.

Docklands, Victoria, Australia

• Led a section of the Cloud Business Office, introducing FinOps practices and Cloud learning pathways for improved cost optimization and cloud expertise.• As the product area lead, co-developed the product roadmap, delivering key features aligned with business goals and communicated the roadmap to stakeholders.• Managed the product areas cadence and release planning, prioritizing features based on business value for timely, high-quality product delivery.• Led a team of 3 Product Owners and 30 experts to deliver solution architectures for cloud migration, reducing datacentre footprint, and providing regulatory guidance.• Implemented strategic plans for Product owners’ growth in line with the area succession plans and conducted yearly performance reviews.• Developed the Cloud Enablement Handbook for secure and compliant cloud deployment.• Created the Front Door and Service Catalogue, a portal for cloud infrastructure products and services.• Achieved the FY23 target with 40.70% of applications migrated to the cloud by July 2023, including 101 migrations from the legacy OCP3 platform.• Maintained a high FY22 My Voice - Engagement score of 87% in 1H23 by building an engaged workforce with essential skills.• Participated in the Customer Data Quality Working Group, improving data quality and governance practices.• Fostered cross-functional collaboration by leading diverse Squads and contributing to key initiatives.

Melbourne, Australia

Collaborated with fellow Agile coaches to promote cultural shifts, significantly improving squad effectiveness and operational efficiency. Mentored teams on self-direction, accountability, decision-making, conflict resolution, and transparency, fostering culture of continuous improvement and high performance. Devised strategies to align squads, close operational gaps, and promote continuous improvement, enhancing overall Agile planning capabilities within organization. Maintained clear/concise documentation of Agile processes and practices, facilitating knowledge transfer and ensuring consistency across teams.• Managed appropriate communication when managing resources and stakeholders. • Drove successful transition to Agile Delivery methodologies at ANZ, applying coaching skills to catalyze change and enhance business value.• Provided expert insights into processes, systems thinking, resourcing, and finance, optimizing Agile practices with a focus on value delivery.• Worked closely with Scrum Masters and Product Owners to refine pragmatic Agile approaches and Agile techniques, using Scrum and Kanban, improving squad effectiveness and ensuring successful implementation.• Utilized tools like Microsoft office, JIRA and Confluence effectively to implement Agile methodologies and ensure timely project.• Responsible for developing and reviewing newly developed ways of working content to ensure accuracy and clarity before it was published for wider use in the organization.

Sydney, Australia

• Demonstrated proficiency in project management across the entire project lifecycle, from initiation to successful completion, ensuring adherence to scope, budgets, deadlines, and quality standards. Meticulously planned and executed projects, allocating resources effectively and implementing robust risk and issue management strategies.• Successfully managed project finances, optimizing budgets and resources to achieve project objectives and maximize outcomes.• Fostered a collaborative and motivated work environment, leading a dedicated team to deliver projects with integrity and accountability.• Maintained strict compliance with statutory regulations and industry standards, ensuring projects were executed in accordance with legal and ethical requirements.• Developed and maintained comprehensive project documentation, facilitating effective communication and knowledge transfer within the team.• Consistently met or exceeded project goals and objectives, earning a reputation for delivering high quality results on time and within budget.• Continuously sought opportunities for professional growth and development, staying updated with the latest project management methodologies and best practices.

Johannesburg Area, South Africa

• Oversaw daily operations and provided effective leadership to a team of Solution Leads as the Head Technical Solution Delivery Manager at Standard Bank Group.• Prepared the team for significant organizational change, facilitating the adoption of Standard Bank Ways of Work Transformation Programme and organisation wide SAFe implementation. Conducted role and skill mapping exercises, implemented targeted interventions to enhance team performance.• Fostered a culture of continuous improvement and innovation.• Established and supervised the development of systems, processes, and controls driven by the Chief Technology Office.• Managed finances related to resourcing and cost control measures.• Ensured compliance with statutory regulations and internal policies, mitigating potential risks through risk and compliance management activities including reports for stakeholders and senior management.

Johannesburg Area, South Africa

• Overseeing the Rest of Africa and the Personal and Business Banking Portfolio, I promoted collaboration among geographically dispersed team’s and maintained strong client relationships.• Led project planning, risk management, resource planning, and quality management.• Ensured adherence to regulations and governance standards.• Contributed to notable initiatives such as the introduction of Agile processes and practices and DevOps adoption. Participated in Block Chain research, the African Digital Program, which was part of the Africa Core Banking Platform transformation.• Managed the delivery of technical solutions for personal and business banking.• Leveraged my technical background and design skills to lead a team in delivering integrated solutions meeting business needs.• Coordinated a team of application solution managers to deliver integrated solutions that met business requirements.• Developed strong relationships with stakeholders, implemented effective project management collaboration and streamlined the application portfolio management processes.• Maintained accurate documentation of project progress, communicated complex technical concepts clearly. Conducted regular quality assurance checks to ensure the delivery of high-quality solutions.

Johannesburg Area, South Africa

• As the Delivery Lead of this area, successfully managed integration solution delivery and application portfolio management at Standard Bank Group, ensuring efficient team operations and providing mentorship to team members.• Managed and coordinated teams across various locations, enhancing client communication and collaboration. • Established efficient processes and controls, ensuring adherence to project requirements and efficient dependency management.• Implemented Service-Oriented Architecture, Offshore Development and Testing, and separated the Development and Maintenance Organization, resulting in improved efficiency and cost savings. • Led initiatives within the SAP Core Banking Transformation Program, including the implementation of new account origination mobile application. This project covered mobile device management, mobile development, Commissions Management, and SAP Organization Management implementation.• Managed risk, resource planning, and quality control, ensuring successful project outcomes and client satisfaction.• Maintained clear and concise documentation, facilitating knowledge transfer, and ensuring consistency in project management processes.• Accountable for all project documentation and reporting from an accuracy and completeness perspective.

Johannesburg Area, South Africa

• Charter Client Engagement Program Participant thar collaborated with SAP AG and Standard Bank Group to develop a cutting-edge ERP platform for the financial services sector, serving as the Solution Architect.

Johannesburg Area, South Africa

• Appointed to collaborate in the development of a platform intended for the financial services sector between SAP AG and Standard Bank.

Johannesburg Area, South Africa

• Developed a cutting-edge platform for the financial services sector, serving as the Technical Team Lead. • Led software development team, ensuring adherence to standards for improved code quality. Fostered continuous improvement through regular technical design and code reviews.

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Agile Development Specialisation

Understanding and appreciation of the principles and practice of Agile management. Coordination of all aspects of the Agile development.

Full Stack Web Development

Building Complete Web and Hybrid Mobile Solutions. Mastering front-end web, hybrid mobile app and server-side development.

Accreditation, Foundation Seminar For Aspiring Cios

Senior Leadership Development Programme

Sap Qualification

TBIT40 – XI Fundamentals and MySAP.com Implementation Tool in Detail (2006) mySAP.com Implementation Tool in Detail (2005) Certified SAP.

Computer Programmer And Systems Analyst Training, Computer Programming

ANSI C/C++ & Object Orientated Principles Visual Basic 4.0 COBOL ADABAS

High School, 10

Activities and Societies: Debating Team