Jacques Vo Email & Phone Number

Washington Dc

Mclean, Virginia, United States

Transformed risk processes and procedures for Capital One’s most profitable credit card division. This role is critical to the company’s success considering these programs acquired 2+ million new accounts and granted $13+ billion in credit exposure last year.• Performed gap analyses that underscored areas prone to credit and compliance risks. Business partners applied risk mitigating recommendations translating to material impact, including an initiative that prompted $16 million in annual cost savings. • Drove 14 risk assessments to strengthen operational resilience. Uncovered 152 risk scenarios that have minimized disruptions and ensured smooth customer experiences.• Launched 2 consumer products using new alternative data sources to improve risk scoring. Added automated circuit breakers that delivered 98% operating efficiency.

Mclean, Virginia, United States

Appointed by Chief Risk Officer as an advisor to the Executive Committee that is responsible for all market & liquidity risk activities across the entire company. • Implemented agile solutions and new management routines that resulted in a 26% decrease in audit & regulatory exam findings.• Built a cross divisional Governance, Risk and Compliance (GRC) framework covering 24 federal regulated mandates and mobilizing 100+ preventive & detective controls.• Managed 3 direct reports emphasizing risk governance advancements, including Risk and Control Self Assessments (RCSA) practices that triggered the identification and mitigation of 18 material risks.

Mclean, Virginia, United States

Expanded regulatory & change management imperatives by influencing decisions and executing risk oversight strategies. • Spearheaded controls development & testing workstreams to complete Volcker Rule integration. Multi-year effort brought the company into compliance with all 167 mandated requirements.

Washington, District Of Columbia, United States

Increased revenue by $4.1 million (6% year-over-year growth) by minimizing risks, fixing gaps, and streamlining Financial Planning & Analysis (FP&A) processes.• Account lead specializing in risk management & financial models for a contract valued at $173 million. As a result, client specified exceptional support and awarded Booz Allen another $61 million.

Mclean, Virginia, United States

Transformed data to boost profit margins and optimize cost-saving decisions by 8%.

Arlington, Virginia, United States

Conducted data and trend analysis that helped capture 14 major contracts, totaling $33 million in revenue.

Master Of Business Administration (Mba)

Bachelor Of Arts (Ba), Economics