Deployment Engineer
CurrentResponsible for carrying out the successful deployment of 8x8 UCaaS both directly, and through the utilization of 3rd party resources. The Deployment Engineer will collect detailed customer requirements, write System Design Document, configure 8x8 and 3rd party product features and services, train administrators and end users, and troubleshoot deployment issues during cut-over. The Deployment Engineer also assists customers with the integration of 8x8 systems and hardware with their legacy systems, including network equipment, databases and ancillary devices such as overhead paging equipment and door strike systems. Throughout the deployment phase, the Deployment Engineer works closely with Sales, Project Management, 3rd party technicians and the customer's IT staff, in order to create and carry out deployment projects according to schedule.