Jacques Boisvert Email and Phone Number

- Translate, edit and proofread various Retail merchandising (flyers, digital materials, packaging, signage, newsletters, etc.) in both official languages, ensuring regulatory compliance, contextual accuracy and target audience pertinence.- Transcreate miscellaneous various merchandising materials, advertising campaigns and product names.- Use and optimize computer-assisted translation platform (Trados) to leverage existing translations and ensure terminological consistency.

- Translate, edit and proofread various marketing and consumer packaged goods projects (packaging, signage, newletters, etc.) for various Food and Pharmaceutical industry clients as well as general merchandise retailers, in both official languages, ensuring regulatory compliance, contextual accuracy and target audience pertinence.- Transcreate materials, campaigns and product names to ensure market pertinence.- Translate, proofread and edit various automotive industry marketing videos, ensuring technical terminology is accurate and materials are adapted to stimulate interest. - Maintain a CAT (computer-assisted translation) platform to ensure terminological consistency.

Advise Ministry clients on translation process, facilitate implementation and administration of VOR contract, evaluate vendors' output and handle complaints, optimize processes, set policies and processes, review and update contract terms and conditions, coordinate large-scale and government-wide translation projects.

Led a team of 7 employees and oversaw, managed and directed all aspects of French translation (including outsourcing) of Shoppers Drug Mart materials destined to Pharmaprix and French Shoppers Drug Mart employees and customers. Directly managed a $1M+ budget.• Performed all planning, forecasting, budgeting and performance management functions.• Ensured business needs were understood and responded to in a time-sensitive, effective manner, providing customized support for print, digital and web content.• Provided direct oversight and guidance to internal and external teams relative to brand image and ensured consistency across all channels in both Pharmaprix and Shoppers Drug Mart environments; participated actively in the design and implementation of campaign concepts.

As Translation Center Manager, led teams of 13 and 11 employees in Toronto and Montréal and oversaw all aspects of French translation of corporate materials including corporate communications and programs, advertising, merchandising, videos, public affairs, IT, HR and training. Oversaw production of Retail and Catalogue customer-facing materials with accountability for performance management, forecasting, planning and budgeting.As Manager, Service Contract Sales, trained/motivated store employees on maintenance agreement sales tactics. Performed and/or managed all program administrative functions: statistics, corporate communications, contests/incentive program management. Liaised with internal stakeholders to define/refine product offering. Managed production and printing of point-of-purchase materials.