Jacqui Henry Email & Phone Number

Columbus, Ohio Metropolitan Area

Columbus, Ohio, United States

Columbus, Ohio, United States

• Successfully creates a time savings of approximately 1,000 hours yearly by building out a process and templates. Utilizes MS Word, Salesforce, and Nintex Drawloop to allow Internal Sales Representatives to run Benefit.
• Identifies a time-intensive manual process, quickly automates, saves time, and cost with growth potential for each consecutive year as business increases.
• Removes the potential for human errors as the data displayed on the benefit summaries reflects the same data displayed on the quotes.Updates and replaces 400+ departmental templates containing an image signature after.
• Partners with the IT department to create image fields in Salesforce; updates all templates with the image field API names instead of the physical image.
• Updates current templates within an accelerated deadline of three weeks; in the future, only the Salesforce image would need to be updated resulting in an instantaneous change on all future documents run in.
• Acquires the Document Package build-out to reduce amount of time needed to operationalize new state specific requirements. Eliminates the need for involvement of the IT team in the initiatives and brought the build and.

Columbus, Ohio, United States

• Managed the Quarterly and Audit processes for Commercial Casualty and created templates for PER reviews. Reduced the amount of time needed to build a File Review Questionnaire that was challenging to maintain and.
• Efficiently consolidated the reviewer tabs to place information on one tab for both responses and comments, and then produced all reports from that tab.
• Reduced the amount of time by 50% to build the file review questionnaire; efficiently consumed the data and met the goal of a more streamlined reporting structure that was more user-friendly and allowed for next-day.
• Eliminated the need to maintain the Director and Associate Director formulas and made the data easier to consume since historical data did not constantly shift based on the current reporting structure. This eliminated.
• Achieved a time-savings of approximately one day per quarter by removing the need to update the formula and used the data-driven field instead. Received Bravo Awards for quality work and flexibility while meeting all.

Dublin, Ohio, United States

Monitored and assigned Total Loss claims and completed PER reviews for managers to ensure compliance with state regulations.Tracked catastrophic claims to observe volume fluctuations, trained new processors on the dispatching role, arranged for vehicle inspections, and answered questions on the claims process.Received a Bravo Award for work with motorcycle.