Jacqui Smith Email & Phone Number

Auckland, New Zealand

I am currently working as a Contracts Coordinator for Terracat Industrial - Caterpillar. I am responsible for agreement renewals, entering and managing new contracts, reports and managing the service schedules for all machines being serviced by our branches across New Zealand. I manage and process all cost per term invoicing and credit accounts for all of Caterpillar customers in New Zealand. I am also involved in coordinating build sheets for the various machines and sending out of the CVA agreements, yearly pricing and quotations.Responsibilities include:- Planning and organization the daily operation schedules for all the branches in New Zealand - Running reports and filtering specific information for branches relating to contracts and services - Monitoring all sales of machines and entering the new contracts and setup - Assisting all service advisors and giving support for all contract related issues- Prepare and manage rental reports- Proactively work to build strong and effective working relationships with key stakeholders - Undertake ad-hoc projects and research as required- Day to day office administrative functions- Coordinating and opening of the service calls and parts only requests- Invoicing our cost per month customer at month end- Managing accounts and credits for customer accounts- Customer service and support- General Administration- Email monitoring and requests / responding to all queries- Coordinating new contracts with branches and sales managers

South Africa

Executive support and providing full secretarial & administrative support whilst maintaining confidentiality and discretion at all times. To act as a key support partner to and be an extension of the CEO and General Manager of Health, through professional interactions with various stakeholders with whom the team engaged with. I also give administrative support to our Head of Policies and Actuaries and manage all events and functions for the Actuarial Society of South Africa.Responsibilities include:- Diary Management, including arranging and co ordination of all meetings- Filter and prioritise emails, to manage and improve response time/action and due dates - Travel and Event Coordination - business travel, hotel accommodation - Logistical support including transportation & exclusive events- Managing, planning and coordinating internal and external meetings- Functions and events for all staff and VIP guests- Manage general information, queries, phones calls and invitations and redirect as required- Endeavour to resolve queries directed to the executive, minimising the number and type of issues - Strong focus on dealing with escalated queries from clients, customers and stakeholders- Manage relevant administrative tasks including, preparation of meeting packs- Digital folder management. - Coordinate & support meetings- Record & document meeting minutes, collect feedback on matters arising from meeting attendees- Compile or edit Word / PowerPoint presentations within tight deadlines- General - proactively work to build strong and effective working relationships with Executive’s- Build relationships with other PA`s and, key stakeholders across the group- Undertake ad-hoc projects and research as required- Day to day office management tasks- High level contact with external parties, stakeholders and clients including doctor - General support to both managers

Cradle Of Humankind

Ngomo Lafari Lodge a 72 bed hotel with conference centre, wedding venue and restaurant. I was responsible for training of all staff, hotel procedures, orders and stock control, food and beverage management and all marketing material and advertising campaigns. Coordinating and planning all daily activities of the CEO including banquets, conferences, and corporate events.Responsibilities include:- Diary management and activities of the CEO and marketing manager- Planning, organizing of daily operations and corporate events- All travel planning and arrangements- Design and layout of all marketing material & presentations- All advertising and marketing promotions and events- Event coordination, planning & execution- Accounting & banking- Wages & salaries including staff incentive programs- Monthly budgets - Recruitment, screening, and training of all new staff- Customer and client interaction - All office administration duties

Pretoria Area, South Africa

National Diploma In Business Administration Nqf 4, Business Administration And Management, General

Events Management, Matric

Diploma, Business Admisnstration, Fetc Nqf4

Higher Certificate, Business Events Management