Jacssiel Cañas Email & Phone Number

Honduras

San Pedro Sula, Cortés, Honduras

Customer Success Specialist - Serve as the primary point of contact for customers across their company's lifecycle: onboarding, education, adoption, value realization, and value expansion.- Investigation and implementation of measures to reduce the churn rate across a direct portfolios.- Guide outcomes for all projects. Identify areas of opportunity for existing clients in helping them become more efficient with the products and services, including revenue generation opportunities (upsells and renewals).- Onboard clients seamlessly with a high degree of personal touch. Teach clients and providers to use the company's software and marketplace effectively.- Deepen customer engagement and satisfaction by frequently checking in with clients to identify ways to improve service outcomes or provide additional services. - Act as the consultant between the Providers and Client Services on contract, and bidding negotiations as needed. - Be a problem solver when issues arise; jump in to help solve issues by troubleshooting and finding solutions. Respond quickly and professionally to feedback. - Set up client accounts and projects in the system and update specifics as needed.- Gather feedback from Clients on ways to improve products and services; work cross-functionally to prioritize improvements.

San Pedro Sula, Cortés, Honduras

Bilingual receptionist- Skills focused on experience in business centers.- Customer service with multitasking skills.- Taking care of the cashier area, managing income and expenses, and reporting at the end of each shift.- Manage the coworking area and lobby, welcome all visitors, and direct them to the correct offices or meeting rooms.- Keep a record of visitors, verify their identification, and report suspicious people or activities they observe.-Manage calls received on the switch and transfer them to the correct person.-Sort and distribute incoming printed mail for all employees and organize the delivery of outgoing mail.- Manage meeting and conference room reservations.- Operate office equipment and request its maintenance when required.

San Pedro Sula, Cortes.

Bilingual receptionist- Skills focused on experience hotels.- Customer service with multitasking skills.- Manage the cashier area, income, and expenses, and report at the end of each shift.- Led the lobby area, and welcomed all visitors, and guests. Direct them to their rooms/events.- Keep a record of visitors, verify their identification, and report suspicious people or activities they observe.- Address any concerns the guests may present during their stay.-Manage calls received on the switch and transfer them to the correct person.-Sort and distribute incoming printed mail for all employees and organize the delivery of outgoing mail.- Manage room reservations via emails - web pages.- Operate office equipment and request its maintenance when required.

San Pedro Sula

La Ceiba, Atlantida