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Jad Yazbeck Email & Phone Number

Customer Success Manager at Darktrace at Darktrace
Location: Dubai, United Arab Emirates 6 work roles 2 schools
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Current company
Role
Customer Success Manager at Darktrace
Location
Dubai, United Arab Emirates
Company size

Who is Jad Yazbeck? Overview

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Quick answer

Jad Yazbeck is listed as Customer Success Manager at Darktrace at Darktrace, a with 1390 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Jad Yazbeck.

Jad Yazbeck previously worked as Customer Success Manager at Darktrace and Team Leader - Customer Success at Odoo. Jad Yazbeck holds Bachelor Of Engineering - Be from Notre Dame University - Louaize (Ndu).

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Darktrace

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Profile bio

About Jad Yazbeck

Jad Yazbeck is a Customer Success Manager at Darktrace at Darktrace. He possess expertise in microsoft office, microsoft excel, microsoft word, microsoft powerpoint, sales and 6 more skills. He is proficient in French.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, and 7 others.

Current workplace

Jad Yazbeck's current company

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Darktrace
Darktrace
Customer Success Manager at Darktrace
california, united states
Website
Employees
1390
AeroLeads page
6 roles

Jad Yazbeck work experience

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Customer Success Manager

Current

Dubai, United Arab Emirates

Feb 2024 - Present

Team Leader - Customer Success

Dubai, United Arab Emirates

Led a high-performing team of sales professionals, driving their efforts to understand customer needs and provide tailored solutions for achieving clients' digital transformation objectives.Collaborated cross-functionally with different divisions, aligning market objectives with individual client requirements.Proactively tackled industry-specific obstacles to to sustain and boost sales growth.Supervised end-to-end project implementation, overseeing project status and ensuring… Show more Led a high-performing team of sales professionals, driving their efforts to understand customer needs and provide tailored solutions for achieving clients' digital transformation objectives.Collaborated cross-functionally with different divisions, aligning market objectives with individual client requirements.Proactively tackled industry-specific obstacles to to sustain and boost sales growth.Supervised end-to-end project implementation, overseeing project status and ensuring seamless execution for successful outcomesCultivated a positive and collaborative sales-centric work environment, empowering Customer Success Managers to excel, resulting in enhanced performance and goal achievement.Executed enhancements that led to a substantial rise in partner involvement, loyalty, and overall effectiveness. Show less

Apr 2023 - Jan 2024

Customer Success Manager

Dubai, United Arab Emirates

Managed a pipeline of 100+ contracts, focusing on seamless client onboarding and product adoption, driving significant channel sales growth.Achieved a remarkable customer retention rate across partner portfolios by delivering precise customer workflows to mitigate churn.Leveraged in-depth industry knowledge to conduct product demos, accelerating customer expansion, and contributing to substantial quarterly SaaS sales growth.Conducted performance analysis of channel partners against… Show more Managed a pipeline of 100+ contracts, focusing on seamless client onboarding and product adoption, driving significant channel sales growth.Achieved a remarkable customer retention rate across partner portfolios by delivering precise customer workflows to mitigate churn.Leveraged in-depth industry knowledge to conduct product demos, accelerating customer expansion, and contributing to substantial quarterly SaaS sales growth.Conducted performance analysis of channel partners against agreed-upon KPIs, driving expansions within existing business relationships.Successfully renewed and upsold yearly contracts into multi-year agreements, consistently surpassing quarterly targets.Executed implementation plans with channel partners, resulting in tangible customer success stories and notable business growth.Cultivated enduring relationships with new and existing clients, positioning Odoo as their trusted primary solutions provider. Show less

Apr 2022 - Mar 2023

Key Account Executive

Lagos, Nigeria

Increased new prospect leads by approximately 10% year-over-year through effective customer meetings and relationship building.Drove a substantial increase in business growth by delivering product presentations to end-users, showcasing value and benefits.Successfully executed SLAs and purchase contracts with purchasing managers, resulting in a 15% rise in automatic purchase orders.Maintained continuous client satisfaction by consistently exceeding expectations in pivotal performance… Show more Increased new prospect leads by approximately 10% year-over-year through effective customer meetings and relationship building.Drove a substantial increase in business growth by delivering product presentations to end-users, showcasing value and benefits.Successfully executed SLAs and purchase contracts with purchasing managers, resulting in a 15% rise in automatic purchase orders.Maintained continuous client satisfaction by consistently exceeding expectations in pivotal performance areas, including on-time delivery, quality, and HSE.Collaborated effectively with overseas suppliers to streamline logistics processes, elevating the overall customer experience and service efficiency. Show less

Apr 2021 - Mar 2022

Procurement Engineer

Beirut Governorate

Spearheaded end-to-end management of procurement, freight logistics, and project execution for Nigeria-LNG.Cultivated robust relationships with suppliers, resulting in an average discount of 15% on relevant purchase orders.Actively engaged with internal and external stakeholders throughout the sales cycle, identifying opportunities for continuous enhancement.Pioneered innovative sourcing strategies and plans that reduced shipping times by 1 to 2 weeks, improving efficiency and… Show more Spearheaded end-to-end management of procurement, freight logistics, and project execution for Nigeria-LNG.Cultivated robust relationships with suppliers, resulting in an average discount of 15% on relevant purchase orders.Actively engaged with internal and external stakeholders throughout the sales cycle, identifying opportunities for continuous enhancement.Pioneered innovative sourcing strategies and plans that reduced shipping times by 1 to 2 weeks, improving efficiency and customer satisfaction.Successfully negotiated terms and conditions of sales, leading to a 5% increase in profit margins. Show less

Apr 2019 - Apr 2021

Sales & Design Engineer

Beirut District, Lebanon

Expanded market share by forging partnerships with more than 10 new developers to promote Carrier products.Analyzed market conditions, competitor capabilities, and product strengths to further cement our company in the market.Supervised a team of 10 professionals, overseeing onsite implementation and ensuring successful project delivery.

Apr 2017 - Mar 2019
Team & coworkers

Colleagues at Darktrace

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2 education records

Jad Yazbeck education

Lebanese Baccalaureate, General Sciences

Antonine Sister School
FAQ

Frequently asked questions about Jad Yazbeck

Quick answers generated from the profile data available on this page.

What company does Jad Yazbeck work for?

Jad Yazbeck works for Darktrace.

What is Jad Yazbeck's role at Darktrace?

Jad Yazbeck is listed as Customer Success Manager at Darktrace at Darktrace.

Where is Jad Yazbeck based?

Jad Yazbeck is based in Dubai, United Arab Emirates while working with Darktrace.

What companies has Jad Yazbeck worked for?

Jad Yazbeck has worked for Darktrace, Odoo, Beamco Nig. Ltd., Beam International S.A.L (Offshore), and Carrier Corporation.

Who are Jad Yazbeck's colleagues at Darktrace?

Jad Yazbeck's colleagues at Darktrace include Will Luczkowski, Connor Carrothers, Oliver Blackburne-Maze, Kevin Nathan, and Emily Hammond.

How can I contact Jad Yazbeck?

You can use AeroLeads to view verified contact signals for Jad Yazbeck at Darktrace, including work email, phone, and LinkedIn data when available.

What schools did Jad Yazbeck attend?

Jad Yazbeck holds Bachelor Of Engineering - Be from Notre Dame University - Louaize (Ndu).

What skills is Jad Yazbeck known for?

Jad Yazbeck is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Sales, Autocad, Ansys, and Solidworks.

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