Operations Manager
CurrentManaged client accounts for a diverse portfolio, including high-profile clients such as Illinois State Police, Planned Parenthood, Hulu, Disney Plus, Illinois Department of Public Health, and even some smaller scale clients like a local pizza restaurant, the University's swim team, and a few local nonprofits.• Developed and executed comprehensive marketing and advertising strategies tailored to each client's needs, encompassing social media management, content creation, and campaign planning.• Conducted market research and data analysis to inform strategic decisions and optimize campaign performance.• Coordinated with creative teams to produce high-quality deliverables, ensuring brand consistency and alignment with client objectives.• Achieved measurable results, including increased social media followers, higher engagement rates, and improved client satisfaction.• Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) for designing and producing marketing materials such as brochures, banners, and social media graphics, enhancing brand visibility and engagement.