Jada Plummer Email & Phone Number

Carbondale, Illinois, United States

• Managed client accounts for a diverse portfolio, including high-profile clients such as Illinois State Police, Planned Parenthood, Hulu, Disney Plus, Illinois Department of Public Health, and even some smaller scale.
• Developed and executed comprehensive marketing and advertising strategies tailored to each client's needs, encompassing social media management, content creation, and campaign planning.
• Conducted market research and data analysis to inform strategic decisions and optimize campaign performance.
• Coordinated with creative teams to produce high-quality deliverables, ensuring brand consistency and alignment with client objectives.
• Achieved measurable results, including increased social media followers, higher engagement rates, and improved client satisfaction.
• Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) for designing and producing marketing materials such as brochures, banners, and social media graphics, enhancing brand visibility and engagement.

Windsor, Illinois, United States

• FOH Manager
• Increased customer satisfaction and operational efficiency by optimizing front-of-house staffing
• Analyzed customer feedback and operational data to identify areas for improvement and implement effective solutions.
• Resolved conflicts with professionalism and tact, resulting in a decrease in customer complaints and an improved dining experience for guests.Waitress
• Enhanced customer satisfaction by delivering exceptional service to an average of 350 guests per shift, resulting in positive online reviews and repeat business.
• Mentored new hires, resulting in improved teamwork and reduction in policy violations, boosting overall restaurant efficiency.

Carbondale, Illinois, United States

Bachelor Of Science - Bs, Marketing, Senior

Activities and Societies: Saluki AdLab - Operations Director

Marketing