I am a dynamic professional in Customer Relations, recognized for a proven history of driving operational efficiency and elevating customer experiences, resulting in heightened revenue and enhanced satisfaction. A proactive self-starter and adept problem solver, I excel in collaboration with team members and effective communication with a diverse clientele. My expertise spans medical, hospitality, and retail industries, fostering supportive and successful environments.In my current capacity as a Care Provider at Public Partnerships for the NJ Division of Medical Assistance and Health, I am dedicated to delivering both medical care and personal assistance to patients, ensuring their optimal quality of life. My deep understanding of medical terminology and procedures enables me to offer comprehensive support, acting as a bridge between patients and medical staff, and extending assistance in physical therapy.Previously, I served as a Crew Member at Playa Bowls, where I swiftly and proficiently catered to a high volume of guests, providing them with prompt and top-notch food service. Over the course of my tenure, I proudly maintained a flawless record, achieving 100% accuracy in conducting cash and electronic point-of-sale transactions.I hold an Associate of Science degree from Union College, with a major in Criminal Justice. This academic foundation has further enriched my skill set, enabling me to approach challenges with a rounded perspective.I excel in engaging cross-functional teams, customers, and key stakeholders, aligning business solutions seamlessly with the core values of the enterprise and the values held dear by the customers.Should you wish to delve into my background or pose specific inquiries, please don't hesitate to connect with me through my profile. Your interest is greatly appreciated, and I look forward to potential discussions.