Jade Fleming Email & Phone Number

Marietta, Georgia, United States

Maximizing core staff, maximizing contingency staff across the WellStar Health Systems as well as planning resources and deployment strategies required the ability to work independently with minimal supervision• Developed retrospective reports to evaluate outcomes for collaborating with facilities. Acted as liaison between Resource Management Center and all WellStar facilities.• Monitor the performance of the employees and assess whether employees suit the role they have while also assessing the current roles in the company to see if those roles are needed.• Timely and accurately process payroll biweekly for 500+ employees by collecting timekeeping activities, calculating, entering data, and correcting discrepancies using Kronos software

Greater Atlanta Area

Supervises staff in Billing or Patient Accounting departments and monitors activity, ensuring highqualityclaims processing and account resolution.• Provides overall daily monitoring and management of area of oversight including claims billing andcollection activities.• Supports Manager, Patient Accounting in communicating team initiatives while tracking teamprogress towards agreed goals.• Provides day-to-day supervision of staff, including problem-solving, scheduling, and productivitymonitoring.• Proactively identifies payor trends in relations to zero payment, payment variance, billing, anddenials.• Reviews work queue assignments and volumes to ensure effective collection efforts and maximizedcash recovery.

Georgia

▪️Support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. ▪️Obtain complete and accurate patient demographic information. ▪️Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

Greater New York City Area

▪️Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.▪️Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.▪️Answer telephones, and direct calls to appropriate staff.▪️Receive and route messages and documents such as laboratory results to appropriate staff.▪️Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.▪️Interview patients in order to complete documents, case histories, and forms such as intake and insurance forms.

Queens, New York

▪ Identifies patients who are eligible for alternate resources such as Medicaid, Medicare, private insurance and others.▪ Determining if their patient qualifies for alternate resources.▪ Verify insurance to determine if any coverage should pay before contract health dollars are used.▪ Monitor and update change in coverage and/or rate code per encounter.

Bronx, New York

▪ Identifies patients who are eligible for alternate resources such as Medicaid, Medicare, private insurance and others.▪ Facilitated the management in completing general formalities related to the patients such as insurance and medical reports.▪ Kept accounting records and compiled information on customer's account. ▪ Prepared lists of late charges and payments and collated them to be submitted to collections team for follow-up.▪ Answered inquiries and queries pertaining to bills, customer deposits, and accounts.▪ Kept medical histories and interviewed patients to procure or verify information.▪ Performed calls to patients reminding them of their follow up and or new appointment.▪ Conducted intake interviews with potential clients.

New York, New York

▪ Maintained liaison with insurance companies to ensure smooth medical billing procedures▪ Maintained files and records both manually and electronically▪ Performed general and administrative office tasks as instructed▪ Performed calls to patients reminding them of their follow up and or new appointment.▪ Provided the required leadership, support and direction for office initiatives and special projects.

New York, New York

▪ Scheduled appointments according to the availability the doctors▪ Maintained the proper documentation of reports of all patients for future reference of doctor.▪ Maintained and reported statistics as required. Maintained forms and office supplies required for front desk activities.▪ Kept records of various medical equipment.

Perform general account handling functions.*Use appropriate investigative techniques to analyze information needed and determine liability and impact of each case. *Answers customer calls and work cases courteously and calmly and with a sense of urgency.*Evaluate each case and determine research information and sources needed to make a recommendation regarding case disposition.

Bachelor Of Science - Bs, Health/Health Care Administration/Management

Associate Of Arts (A.A.), Information Technology

Health Care Information Technology Certificate, Health Information/Medical Records Technology/Technician

Diploma, Liberal Arts And Sciences/Liberal Studies