Jade Serrano Email & Phone Number

• Assisted Lowes and Belk cardholders with their credit accounts and educated them on their card benefits
• Processed ACH and debit card payments
• Reviewed statements to validate purchases and returns
• Initiated various dispute types
• Helped cardholders register for online access
• Supported 2 new hire classes on site and virtually as a floorwalker

• Obtained patient history and documented chiefcomplaint and current medications
• Performed initial testing to aid the Optometrist
• Scheduled appointments for new and existing patients
• Maintained a full supply of sample contact lenses
• Ordered and dispensed patient contact lenses

Charlotte, North Carolina, United States

• Managed all aspects of an independent delivery business,including logistics, customer service, and financial planning
• Developed strategies to optimize delivery routes
• Cultivated strong customer relationships by consistently providing timely, accurate, and high quality service
• Analyzed market demand and adjusted schedules to maximize earning potential

Charlotte, North Carolina, United States

• Assisted Lowes and Belk cardholders with their creditaccounts and educated them on their card benefits
• Processed ACH and debit card payments
• Reviewed statements to validate purchases and returns
• Initiated various dispute types
• Helped cardholders register for online access

Charlotte, North Carolina, United States

Associate Of Arts - Aa

High School Diploma

Education record