Customer Service Representative
●Assisted Lowes and Belk cardholders with their credit accounts and educated them on their card benefits ●Processed ACH and debit card payments ●Reviewed statements to validate purchases and returns ● Initiated various dispute types ●Helped cardholders register for online access ●Supported 2 new hire classes on site and virtually as a floorwalker ●Consistently received 100’s on QCAL each month