Jade Upton Email & Phone Number

Melbourne, Victoria, Australia

- Undertook baking, chef, and barista responsibilities, ensuring to follow recipes, health and safety protocols and instruction with absolute precision.- Extensively studied menu items and the requirements of various diets, ensuring to advise customers of any possible allergen risks or ingredients that do not follow specific religious and non religious dietary restrictions.- Naturally maintained a calm and cheerful demeanour, and an enthusiastic attitude especially during busy periods in order to facilitate optimised team coordination, and customer satisfaction.- Mentored volunteers and delegated responsibilities as a first point of contact on shift.

Melbourne, Victoria, Australia

- Leading teams of approximately 3-5 outreach volunteers across the Melbourne CBD, offering food, clothes, and connection to people sleeping rough.- Initiating reflexive and introspective conversations amongst team members in order to foster empathy and encouragement, as well as empowering discussions regarding ways in which they can improve in the future.- Prioritising psychological safety as well as physical safety amongst volunteers, often checking in with each individual to see if they are feeling comfortable throughout the excursion, taking on their feedback in order to protect their mental and physical wellbeing.- Communicating with company executives regarding ways to increase participation, suggesting key target demographics to consider.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Monash University

- Overseeing the planning and execution of all major projects such as Gleam’s ‘Queer Night Out’, ‘Gaymes Night’, ‘International Queer Film Festival’, and various ‘Crafternoons’. Ensuring to carefully identify any future or present risks and respond with appropriate actions to mitigate or resolve them.- Equipped with the following trainings run by Monash University: - EGBVT- Eliminating Gender Based Violence Together - Event Risk Management Basic Principles - OHS Risk Assessment for Student Projects - Basic Principles - Incident Response Training for Event Leaders - Running Events Safely - Queer 101Provided detailed Incident/Hazard Reporting as well as Event Risk Management Plans.

Melbourne, Victoria, Australia

- Dependably generated and sent customer invoices, submitted payments and updated accounts. - Performed payroll support tasks such as processing, reporting, and reconciliation. - Entrusted with raising and receipting purchase orders, as well as formatting and gathering data for various service contracts, financial reports and audits. - Developed extensive knowledge in the operations of various accounting and administration softwares; including but not limited to: - Microsoft Great Plains - MEX - Visual Dispatch - Microsoft Office 365 Suite- Identified, communicated, improved and resolved complex operational issues impacting financial management and business direction, ultimately enhancing long term efficiency. - Liaised with internal teams and external customers across Australia, in order to facilitate smooth communication and handle administrative requests with the utmost professionalism.

Bachelor Of Global Studies, Major In Human Rights & Minor In Indigenous Cultures And Histories

Victorian Certificate Of Education