Jad El Cham, Mba Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Key Responsibilities:* Strategic Policy Development: Spearheading comprehensive gap analysis and market studies to identify opportunities and challenges within the telecommunications landscape.* Technology Trends Monitoring: Keeping a watchful eye on emerging technologies that could impact IP Networks and Telecommunications, translating technical insights.

Dubai, United Arab Emirates

• Contribute to the development of engagement strategies and procedures
• Manage projects related to Learning and Development as well as capacity building in the service region
• Build better engagements with Telco regulators, universities, governmental institutions, central banks and other stakeholders and ultimately implement collaboration projects
• Overseeing the cooperation with other teams in the context of these projects
• Create and update documentation related to Training Services (course reports, policies and procedures, check-lists, guidelines, objectives, iii/www)
• Prioritize tasks effectively, document procedures, and set deadlines

Dubai, United Arab Emirates

Amsterdam Area, Netherlands

• Part of the first TTT initiative in the Middle East and the Levant area.
• Deliver training courses, tutorials, workshops, and presentations to groups of IT administrators, Network Operators and Engineers across the area of the RIPE NCC
• Training sessions, Workshops and talks delivered:IPv6 for ISPs Workshop - Beirut, Lebanon - November 2015IPv6 Coordination Day - Beirut, Lebanon - November 2015IPv6 for ISPs Workshop - Istanbul, Turkey - March 2016.

Beirut District, Lebanon

École supérieure d'ingénieurs de Beyrouth

MENA

• Overseeing all consulting engagements and post engagement services including but not limited to product implementations, product migrations, data conversions/migrations, and post implementation services
• Drives adherence to policy and best practices through coaching and performance management
• Responsible for budget plans, strategic plans and annual forecasts
• Identify potential problems regarding customers, document these problems, devise solutions and document these solutions.
• Build relationships with customers
• Managing the day-to-day activities for the Professional Field Services group

• Deliver training courses, workshops, and presentations tailored to both internal capacity building as well as to customers enabling
• Create, develop, and maintain Unified Communications (UC) training course material
• Create, develop, and maintain Unified Communications (UC) training course LAB
• Contribute to the creation and development of Network Security training course material and LAB
• Coach, train, and advise other colleagues and trainers to ensure professional delivery of up-to-date training courses
• Create the training strategies, curriculums and procedures

MENA

• Specialized in Voice and Video over IP technologies
• Deployed UC cloud-based solutions based on Cisco UCS and VMware virtualization platforms
• Deployed and implemented VDI solutions based on Cisco Virtualization Experience Infrastructure
• Implemented different Telepresence solutions and TaaS (Telepresence as a Service) as part of Cisco’s Collaboration experience
• Implemented and designed Unified Communications solutions for large businesses, medium scale businesses as well as SOHOs
• Experience in Digital Media Signage spanning different vendors

• Specialized in Voice and Video over IP technologies
• Deployed UC cloud-based solutions based on Cisco UCS and VMware virtualization platforms
• Deployed and implemented VDI solutions based on Cisco Virtualization Experience Infrastructure
• Implemented different Telepresence solutions and TaaS (Telepresence as a Service) as part of Cisco’s Collaboration experience
• Implemented and designed Unified Communications solutions for large businesses, medium scale businesses as well as SOHOs
• Experience in Digital Media Signage spanning different vendors

Paris Area, France

• Implementation and integration of Unified Collaboration projects based on Cisco UC Technology coupled with in-house development tools providing a level of management, reporting and multi-tenancy capabilities
• Cisco Contact Center deployments (UCCE and UCCX) coupled with in-house development tools for analysis, reporting and tracking
• Technical training for IT administrators and users
• User capacity building sessions
• Auditing and adjusting existing infrastructures and configuration elements to meet best practices and security requirements
• Deployments span several countries: France, Germany, Norway, Switzerland, Sweden

Beirut

IP Networking consultant for the Intelligent Street Lighting in Downtown Beirut Project

• Implemented several Cisco Unified Communications Solutions architectures
• Exposure at Fiber Optics architectures, implementations and testing solutions
• Exposure at Accessibility design technologies and certifications

Master Of Business Administration - Mba, Innovation Specialization, 3.98 | Hodges Scholar Award Recipient

Activities and Societies: Multiple Dean's List Student

Master'S Degree, Telecommunications And Networks Engineering

Engineering Diploma, Networking And Telecommunications Engineering