Jad El Cham, Mba Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Key Responsibilities:* Strategic Policy Development: Spearheading comprehensive gap analysis and market studies to identify opportunities and challenges within the telecommunications landscape.* Technology Trends Monitoring: Keeping a watchful eye on emerging technologies that could impact IP Networks and Telecommunications, translating technical insights for effective communication with government officials.* Stakeholder Engagement: Acting as a vital liaison between various stakeholder entities (governmental, commercial, research, community, etc.), providing valuable insights to influence policy development and regulatory decisions.* Capacity Building: Coordinating, Designing and Executing Learning and Development efforts and capacity-building initiatives for stakeholders across the region, contributing to a more robust telecommunications ecosystem.

Dubai, United Arab Emirates

• Contribute to the development of engagement strategies and procedures• Manage projects related to Learning and Development as well as capacity building in the service region• Build better engagements with Telco regulators, universities, governmental institutions, central banks and other stakeholders and ultimately implement collaboration projects• Overseeing the cooperation with other teams in the context of these projects• Create and update documentation related to Training Services (course reports, policies and procedures, check-lists, guidelines, objectives, iii/www)• Prioritize tasks effectively, document procedures, and set deadlines• Deliver training courses, tutorials, workshops and presentations• Create, develop and maintain training course material (slides, instructor/student notes)• Coach, train and advise part-time trainers to ensure professional and up-to-date delivery of training courses• Contribute to the development of E-Learning modules• Maintain a high level knowledge of the activities of the Registration Services and other departments

Dubai, United Arab Emirates

Amsterdam Area, Netherlands

• Part of the first TTT initiative in the Middle East and the Levant area.• Deliver training courses, tutorials, workshops, and presentations to groups of IT administrators, Network Operators and Engineers across the area of the RIPE NCC• Training sessions, Workshops and talks delivered:IPv6 for ISPs Workshop - Beirut, Lebanon - November 2015IPv6 Coordination Day - Beirut, Lebanon - November 2015IPv6 for ISPs Workshop - Istanbul, Turkey - March 2016 MENOG 16 Plenary Talk - Istanbul, Turkey - March 2016 RIPE NCC Levant Regional Meeting - Beirut, Lebanon - April 2016IPv6 Workshop - Beirut, Lebanon - April 2016IPv6 Roadshow Workshop - Beirut , Lebanon - April 2017

Beirut District, Lebanon

École supérieure d'ingénieurs de Beyrouth

Mena

• Overseeing all consulting engagements and post engagement services including but not limited to product implementations, product migrations, data conversions/migrations, and post implementation services• Drives adherence to policy and best practices through coaching and performance management• Responsible for budget plans, strategic plans and annual forecasts• Identify potential problems regarding customers, document these problems, devise solutions and document these solutions.• Build relationships with customers• Managing the day-to-day activities for the Professional Field Services group• Building and managing teams that are responsible for IT solution implementation and providing services to our customers.• Acting as a technical point of escalation for the different teams in the Field Services group (Core Routing, SP, Security, UC, Systems, Integration Development, Passive)• In charge of hiring, assigning duties, training and evaluating the team members

• Deliver training courses, workshops, and presentations tailored to both internal capacity building as well as to customers enabling• Create, develop, and maintain Unified Communications (UC) training course material • Create, develop, and maintain Unified Communications (UC) training course LAB• Contribute to the creation and development of Network Security training course material and LAB• Coach, train, and advise other colleagues and trainers to ensure professional delivery of up-to-date training courses• Create the training strategies, curriculums and procedures

Mena

• Specialized in Voice and Video over IP technologies• Deployed UC cloud-based solutions based on Cisco UCS and VMware virtualization platforms• Deployed and implemented VDI solutions based on Cisco Virtualization Experience Infrastructure• Implemented different Telepresence solutions and TaaS (Telepresence as a Service) as part of Cisco’s Collaboration experience• Implemented and designed Unified Communications solutions for large businesses, medium scale businesses as well as SOHOs• Experience in Digital Media Signage spanning different vendors• Implemented different Telepresence solutions and top of the line technologies as part of Cisco’s Collaboration experience• Implemented routing, switching, wireless and minor security network projects• Conducted numerous Proof of Concept projects related to Voice, Video and Digital Signage• Performed integrations between Cisco and other vendors (Microsoft, Nortel, Etrali, etc)• Performed support and maintenance for both existing and newly designed networks• Scope of projects span several countries in the MENA area and Europe

• Specialized in Voice and Video over IP technologies• Deployed UC cloud-based solutions based on Cisco UCS and VMware virtualization platforms• Deployed and implemented VDI solutions based on Cisco Virtualization Experience Infrastructure• Implemented different Telepresence solutions and TaaS (Telepresence as a Service) as part of Cisco’s Collaboration experience• Implemented and designed Unified Communications solutions for large businesses, medium scale businesses as well as SOHOs• Experience in Digital Media Signage spanning different vendors• Implemented different Telepresence solutions and top of the line technologies as part of Cisco’s Collaboration experience• Implemented routing, switching, wireless and minor security network projects• Conducted numerous Proof of Concept projects related to Voice, Video and Digital Signage• Performed integrations between Cisco and other vendors (Microsoft, Nortel, Etrali, etc)• Performed support and maintenance for both existing and newly designed networks• Scope of projects span several countries in the MENA area

Paris Area, France

• Implementation and integration of Unified Collaboration projects based on Cisco UC Technology coupled with in-house development tools providing a level of management, reporting and multi-tenancy capabilities• Cisco Contact Center deployments (UCCE and UCCX) coupled with in-house development tools for analysis, reporting and tracking• Technical training for IT administrators and users• User capacity building sessions• Auditing and adjusting existing infrastructures and configuration elements to meet best practices and security requirements• Deployments span several countries: France, Germany, Norway, Switzerland, Sweden

Beirut

IP Networking consultant for the Intelligent Street Lighting in Downtown Beirut Project

• Implemented several Cisco Unified Communications Solutions architectures• Exposure at Fiber Optics architectures, implementations and testing solutions• Exposure at Accessibility design technologies and certifications

Master Of Business Administration - Mba, Innovation Specialization, 3.98 | Hodges Scholar Award Recipient

Activities and Societies: Multiple Dean's List Student

Master'S Degree, Telecommunications And Networks Engineering

Engineering Diploma, Networking And Telecommunications Engineering