Jade Thompson Email & Phone Number

London, England, United Kingdom

Oversee the global Services team at InfoDesk, including Customer Success and Professional Services, to provide market-leading services for InfoDesk’s customers. Strategy: Develop and refine Services wide strategies to ensure company objectives and KPI's are exceededLeadership: Establish an environment where excellence is at the heart of what the team delivers Cross functional collaboration: Create value by collaborating with fellow executives and colleagues throughout… Show more Oversee the global Services team at InfoDesk, including Customer Success and Professional Services, to provide market-leading services for InfoDesk’s customers. Strategy: Develop and refine Services wide strategies to ensure company objectives and KPI's are exceededLeadership: Establish an environment where excellence is at the heart of what the team delivers Cross functional collaboration: Create value by collaborating with fellow executives and colleagues throughout the organization to increase revenue, reduce costs and improve customer satisfactionProject management: Lead a range of strategic projects from technology implementations to process improvement initiatives, aligned to company objectives Change management: Manage organizational changes include supporting the integration of newly acquired companies Show less

London, United Kingdom

Providing connectors to a diverse content network of global information providers, InfoDesk's proprietary "Smarter Data" technology acquires, integrates, normalizes and semantically enriches large volumes of data in real-time from internal and external sources. InfoDesk collaborates with clients to deliver timely, strategic insight that increases competitive awareness, mitigates risk and provides key data for better decisions.

London, United Kingdom

London, United Kingdom

Achievements include:- Relaunched the company website to improve visitor to lead conversion- Successfully ran the first global event series which resulted in unprecedented lead generation and sales opportunities- Developed and implemented comprehensive campaigns to target audience groups resulting in greater brand awareness and lead generation- Led a successful brand relaunch project across all products

London, United Kingdom

Achievements - Introduced a new reporting process to improve accuracy and consistency in data collection, leading to more beneficial analysis and recommendations- Team leader in launching 'The Care Awards'; a new industry award ceremony which over achieved on entires and attendance targets- Member of a high performing team who won 'Better Together Award' for exceptional collaboration between Informa divisions- Winner of Team Member Of The Month Award for… Show more Achievements - Introduced a new reporting process to improve accuracy and consistency in data collection, leading to more beneficial analysis and recommendations- Team leader in launching 'The Care Awards'; a new industry award ceremony which over achieved on entires and attendance targets- Member of a high performing team who won 'Better Together Award' for exceptional collaboration between Informa divisions- Winner of Team Member Of The Month Award for exceeding expectations - Winner of Q3 High Performer across the Pharma team- Improved MQL to SQL conversion through leading collaborative initiative with a global sales team and the approach to lead management Show less

London, United Kingdom

London, United Kingdom

Education record

Bachelor Of Science (Bsc), Psychology, First

A-Levels, Psychology, Modern History, Biology, Aab