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Jady Jesus Email & Phone Number
CX | New Ventures Supervisor
at
Wellhub
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
CX | New Ventures Supervisor
Location
São Paulo, Brazil
Company size
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Quick answer
Jady Jesus is listed as CX | New Ventures Supervisor at Wellhub, a with 2038 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Jady Jesus.
Jady Jesus previously worked as Tech Lead - Partners and New Ventures at Wellhub and Analista B2B Partner/Risk at Wellhub.
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Email format at Wellhub
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Wellhub
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Profile bio
About Jady Jesus
Vivência em suporte ao cliente em diferentes canais de atendimento, amplo conhecimento em tratativas através do Zendesk via chat, e-mail, WhatsApp e canal de voz.Experiência em resolução de problemas com ownership, senso crítico e senso de urgência, reportando as equipes complementares possíveis erros e falhas nos processos internos.Acompanhamento das métricas solicitadas pela empresa (KPIs, CSAT, Wrap-Up).
Current workplace
Jady Jesus's current company
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Wellhub
8 roles
Jady Jesus work experience
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Cx | New Ventures Supervisor
Cx | New Ventures Supervisor
Tech Lead - Partners And New Ventures
Analista B2B Partner/Risk
Identify activities that indicate attempted fraud; Acting in cases of suspected fraud supporting investigations; Be analytical and investigative when handling dashboards and the database; Propose opportunities for process improvements; Interact with the internal areas of the company. Analytical profile to support the complementary areas: legal and the relationship area, with relevant information captured in the conduct of the analysis performed.
Assistente De Atendimento
Atendimento e análise de casos por meio de e-mail, chat, WhatsApp e telefone utilizando a plataforma Zendesk, fornecendo suporte técnico e instruções de uso sobre o aplicativo e o site da empresa.Desenvolvimento e gestão de base de dados, além de análises financeiras.Identificação e reporte de possíveis falhas em processos ou no aplicativo às áreas responsáveis após a análise detalhada dos casos.Monitoramento e acompanhamento de métricas definidas pela empresa, como TMO, SCAT e Wrap-Up.
Customer Services Agent
Atendimento através de e-mail/chat via Zendesk realizando análise de processos e estornos. Tratativas de contato ativo dando suporte ao cliente em seu perfil e compras no aplicativo/site. Reportando erros e falhas da plataforma quando identificado ao setor responsável.
Feb 2019 - Aug 2019
Atendente De Telemarketing
Atendimento receptivo para produto bancário. Sanando dúvidas em geral, realizando atualização de cadastros. Análise de estorno bancário.
Feb 2014 - Jul 2015
FAQ
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What company does Jady Jesus work for?
Jady Jesus works for Wellhub.
What is Jady Jesus's role at Wellhub?
Jady Jesus is listed as CX | New Ventures Supervisor at Wellhub.
Where is Jady Jesus based?
Jady Jesus is based in São Paulo, Brazil while working with Wellhub.
What companies has Jady Jesus worked for?
Jady Jesus has worked for Wellhub, Rappi, and Atento.
How can I contact Jady Jesus?
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