Training Developer
Washington, District Of Columbia, United States
Designed instructional content and user manuals. Produced video tutorials for Microsoft OneNote, Mi-crosoft Planner, Microsoft Teams focused interoperability with Teams application. Developed and de-signed interactive multimedia instruction for Microsoft Teams with Adobe Captivate. Led Army Unified Ca-pability Communications (UCC) SharePoint management, site development, design, and content man-agement services. Delivered fully articulated collaboration and education hub for sharing digital re-sources, managing self-directed training, and event management. Developed wireframes for SharePoint Site pages, navigation, workflow integrations, and an interactive calendar of events. Excellent track rec-ord of consulting and delivering on the design and maintenance of network/web-based collaboration tools. Managed front-end and back-end updates. Ensured timely response to user requests for training, access, and customization. Provided critical site usage data monthly. Quantitative analysis of performance, reada-bility, and messaging of training portal. Technical support on usability issues, errors. Designed original graphics.Red