Jael Fajner Email & Phone Number

San Antonio, Tx, Us

United States

San Antonio, Texas, United States

RESPONSIBILITIES • Captured onsite footage • Edited videos • Researched builders’ communities activity status • Built rapport and followed up with salespeople and the top referral business partners • Promoted referral business partners on social media • Arranged outlined routes to efficiently manage time in the field • Supported the Business Development team • Created presentations for the Business Development teamSKILLS USED • B2B sales • MacBook Pro/Adobe Suite • Design • Effective follow-up • Presenting

San Antonio, Texas

RESPONSIBILITIES • Sold personalized homes using a variety of communities, floorplans, design selections and homesites • Generated leads through social marketing, in-person networking and referrals • Discussed the value of New homes over Resale using quality of construction materials, on-site warranty, personalization options, utility savings, better health, & business partnerships • Gathered and studied Competitive Market Analysis (CMA) data to analyze local competition, including other homebuilders, local KB Home communities and resale market • Organized promotional events for realtors; hosted and presented at these events • Set and maintained the required number of appointments to meet/exceed sales goals • Distributed community and/or builder updates to prospective buyers, existing homeowners, and realtors to keep them engaged • Trained new hires during training sessions • Mentored new employees using innovative strategies and approches • Presented self-created slide shows for ongoing training to existing employees; presented them to +70 employeesACCOMPLISHMENTS • Net Sales Award in 2017, 2018, 2019 • 100% Customer Satisfaction Award in 2017, 2018 and 2019 • Top Community Team of the Year Award in 2017 (out of 25 communities) • Community Team of Month Award in Sept 2018, Nov 2019, Mar 2020 • Invited to a nationwide conference call that included the Division Presidents, VPs, Regional managers, Marketing coordinators and KBHS President across the US to represent the San Antonio division as a Sales Counselor to speak about our in-house lender's portal use and tactics with clients in 2018 • Golden Gorilla Award in 2019 for highest count of realtors to sign contracts in the division • GSABA Million Dollar Circle Award in 2018, 2019, 2020SKILLS USED • B2C & B2B sales • Analysis of data • Effective follow-up • Customer service • Public Speaking • Design • Marketing

San Antonio, Texas And Rockville, Maryland

RESPONSIBILITIES • Sold auto, home, life and other personal insurance products via phone, email and face-to-face • Marketed the features of the quality coverage by turning them into benefits for the consumer to understand the effects • Partnered with local dealerships to turn car buyers into auto insurance prospects • Represented Liberty Mutual at local community events to generate leads and grow my book of business • Networked at collaborative business networking events to build sources for business partnership leads (i.e. mortgage loan officers, jewelry appraisers, daycare owners, etc.)ACCOMPLISHMENTS • MVP Award (#1 in Sales) in May 2016 for highest number of sales in San Antonio, Texas • Top performer (#2 in Sales) in Feb 2016 in the state of Maryland for second highest premium production • Constructed sales scripts that fully emphasize the value of products, which were eventually leveraged by more than 50% of my coworkers • Generated an implementation process for Volkswagen dealership employees in DCSKILLS USED • B2C & B2B sales via phone, email and face-to-face • Lead generation methodologies • Customer service • Design • Marketing

Rockville, Maryland

RESPONSIBILITIES • Managed over 3,000 business accounts in MD, VA, DC and WV (territory) • Identified and closed new accounts with travel needs within territory • Grew the existing accounts through cross-selling products • Established rapport and customer loyalty • Updated customized travel contracts as the account's needs changed • Maintained business partnerships through constant check-ins and follow ups to ensure complete customer satisfaction • Created and implemented an outreach program to increase utilization of account codes to ensure revenue accuracy • Led retail-level branches to understand the importance and trained them on techniques in partnering with local businesses to increase revenue • Designed comparison reports to prove to prospective corporate accounts that Enterprise Holdings offers more value than the competition • Communicated regularly with upper management and other departments as resources to develop successACCOMPLISHMENTS • Increased overall revenue growth, over 20% (YTD $325K; PYTD $269K) • Top sales performer in the region 4 out of 12 months in 2013 • Conducted an Outreach Program to increase utilization of discount codes and ensure revenue accuracy • Awarded Top 10% of the region, competing against roughly 200 sales employees between while working at retail level during my first yearSKILLS USED • B2B sales via phone, email and face-to-face • Customer service • Design • Marketing

Rockville, Maryland

RESPONSIBILITIES• Marketed to local businesses and maintained relationships to earn their loyalty and get them to rent with Enterprise Rent-A-Car exclusively• Focused on customer satisfaction to boost customer retention and gain customer referrals• Trained new hires on how to sell every product on the rental car contract• Managed trainees and provided guidance to ensure customer satisfaction, actively listened to customers to resolve challenges, and mentored and supported junior team members• Communicated regularly with upper management and other departments to identify opportunities to improve branch performanceACCOMPLISHMENTS• Won several awards for being consistently landing in the Top 20 of the region, competing against roughly 200 employees since my first month• Partnered with local businesses who had corporate travelers so they would rent with Enterprise Rent-A-Car exclusively, increasing year over year sales• Coached salespeople at my branch (and at nearby branches) new ways of wording sales pitches and applying distinct body languageSKILLS USED• B2B sales with constant contact, resulting in high client retention• B2C sales to generate new customer referrals• Coaching• Marketing• Customer service

Gaithersburg, Maryland

▪ Provided customer care, with a high focus on customer service by actively listening to customers, answering inquiries, and providing one on one assistance as needed▪ Supported day to day operations consisting of monitoring stock, checking inventory, and verifying prices▪ Took initiative to improve store processes; including customer check out▪ Arranged marketing promotions to increase sales for slow moving products

Germantown, Maryland

▪ Attained rapid advancement from team member to assistant manager▪ Assumed financial, operational, and supervisory responsibilities for the store▪ Managed the recruitment and hiring process of employees by reviewing resumes and interviewing potential candidates▪ Provided orientation to new hires regarding store procedures and company regulations▪ Provided ongoing training and coaching to existing employees▪ Contributed to performance reviews by providing feedback on employees

Bachelor, Electronic Media & Film, Dean'S List; Gpa 3.59/4.0

Activities and Societies: Towson University's Rock Climbing Contingent● Video Production – Worked extensively with Final Cut Pro, Livetype.

Certificate, Digital Tools For Graphic Design, Dean'S List; Gpa 3.6/4.0

● Digital Tools for Graphic Design – Applied and integrated various software including Adobe Photoshop, Adobe Illustrator and Adobe.