Jason Ertel Email & Phone Number

• LQA Project & Team Management for some of the biggest Gaming Developers Worldwide, including Zynga, Nintendo, Riot, Rollic & more.• Project Management and Coordination entail collaborating with game producers, studios, and QA teams to develop strategic test plans & QA frameworks, followed by leading an international team of testers to conduct localized quality assurance on upcoming games, features, marketing content, and in-app purchases. Additional responsibilities include creating… Show more • LQA Project & Team Management for some of the biggest Gaming Developers Worldwide, including Zynga, Nintendo, Riot, Rollic & more.• Project Management and Coordination entail collaborating with game producers, studios, and QA teams to develop strategic test plans & QA frameworks, followed by leading an international team of testers to conduct localized quality assurance on upcoming games, features, marketing content, and in-app purchases. Additional responsibilities include creating performance and end-of-day reports, conducting employee performance reviews, managing hours and budget negotiations, as well as risk and problem management. Show less

• Localization Quality Assurance & German Team Lead for games such as Star Wars: Hunters, FarmVille, Words With Friends, Harry Potter, Game of Thrones, CSR and many more.• Localization testing to ensure linguistic accuracy and cultural relevance of in-game text, audio and marketing content, such as emails, videos & in-store IAP texts (App Store, Google Play Store & Amazon App Store). Linguistic and functional bugs were identified, reported and fixed via Jira, with collaboration among… Show more • Localization Quality Assurance & German Team Lead for games such as Star Wars: Hunters, FarmVille, Words With Friends, Harry Potter, Game of Thrones, CSR and many more.• Localization testing to ensure linguistic accuracy and cultural relevance of in-game text, audio and marketing content, such as emails, videos & in-store IAP texts (App Store, Google Play Store & Amazon App Store). Linguistic and functional bugs were identified, reported and fixed via Jira, with collaboration among translators and developers to resolve issues while adhering to quality standards. Responsibilities also included regression management, build preparation, onboarding and training new testers, and serving as a liaison between leads and testers, while managing multiple projects daily in a fast-paced environment and leading LQA requests. Show less

London Area, United Kingdom

• German & English Localization Quality Assurance and German Translation.

London/Birmingham

- YouTube Optimization- Game Localization for BSC Everest- SEO Optimization- Brand Development- Marketing - Video Production- Software & Website Quality Assurance- Translation Services- Copywriting

London Area, United Kingdom

London Area, United Kingdom

Enhanced customer satisfaction by providing support through Zendesk, managing customer inquiries, and offering customer advisory. I resolved issues through effective problem-solving, coordinated logistics support, and collaborated with teams to improve processes, driving brand loyalty and positive relationships.

Birmingham, England, United Kingdom

Neumünster, Schleswig-Holstein, Germany

Birmingham, England, United Kingdom

Rickling, Schleswig-Holstein, Germany

Neumünster, Schleswig-Holstein, Germany