I am a highly enthusiastic and charismatic customer service, management and tech repair expert with over 12 years retail experience and 3 years tech repair experience. Roles include: store leadership/management, training, coaching and mentoring staff, managing store inventory, responding to customer needs and second level escalations, interviewing and hiring new staff, delegating tasks, and more. Excels when working independently or as a part of a team. Goal oriented; always surpassing targetted expectations. Self-motivated and always looking to grow and expand my skills.