Jeetendra Agrawal Email & Phone Number

Bengaluru, Ka, In

San Mateo, California, Us

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. With over 20 years of survey expertise, we help our customers uncover insights about their customers, employees, and prospects. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Within a short span over 50 amazing team members have joined SurveyMonkey's R&D teams in India. We are aggressively hiring software professionals at all levels to scale up SurveyMonkey's product, design and engineering organization. We are building and scaling products for our global customers and to power the curious.Our values "Stay Curious, Innovate for customers, Stand for equality, Trust the team, and Make it happen" drive our every actions. If these resonate with you, are curious to solve interesting engineering problems, and have mindset to grow, please ping me directly.

San Jose, Ca, Us

PayPal, Inc. is a global leader in digital payments and financial services. As the engineering leader of PayPal's checkout org in India, I was responsible for building and scaling up checkout products for repeat purchases and recurring payments processing transactions valued over $125 billion annually. These products empower PayPal’s two sided global network of 40 million+ large and small merchants to scale up their businesses, and enable over 400 million active customers to pay with confidence.Prior to checkout engineering, I was leading engineering efforts for PayPal’s in-store products aimed to increase PayPal’s share in physical outlets and offline transactions via QR Code based payments, enabling merchants to acquire customers and offer value added services, etc. Earlier, as part of the Merchant organization, I led efforts to unify PayPal’s merchants & partners onboarding, activation, and servicing platforms; Shipping platform for SMB merchants; Business Debit Card, etc.As a senior member of PayPal India leadership team, I also led horizontal initiatives, such as: great places to work, talent development, etc. for PayPal’s India development centers.

San Jose, Ca, Us

As the world's leading e-commerce company, eBay Inc.'s global portfolio of businesses enables hundreds of millions of people to buy, sell, and pay online. Visit www.ebay.com for more details. I led the product and engineering efforts for eBay's regional markets like India (www.ebay.in). I was responsible for building product and engineering organization to scale with eBay's growth in regional markets, partner with regional businesses to build strategy to further strengthen eBay's leadership in regional markets, drive product development and execution, build culture of innovation, provide thought leadership and insight to eBay's global functions from regions' point of view, etc. As a senior member of leadership team at eBay's product development center in Bangalore, I took leadership role in setting up this center, including infrastructure set up, hiring, policy making, setting work culture, etc. I drove several horizontal functions, such as: customer connection, campus hiring, work culture, etc. Product & Engineering Focus areas include Shopping Experience, Mobile Development, Transactions, Payments, Escrow Management, Incentive & Rewards, Shipping, Retail Standards, Seller Services, Buyer & Seller Protection, Fraud & Risk Management, CRM, Big Data Analytics, Cross Border Trade, etc.As part of investment in Flipkart, eBay merged its India domestic business with Flipkart in July 2017. I led eBay India's domestic business transition to Flipkart and successfully completed transition in Sept 2018. During this period I worked closely with Flipkart's leadership team to leverage ebay.in platform for running several experiments for Flipkart's future businesses.

San Jose, Ca, Us

I was responsible for managing engineering teams that build software platform for eBay's customer service operations, fraud & risk management, and member self service. Customer service is the biggest organization at eBay and agents are located world wide. CS agent leverage services offered by software platform to provide best of the class service to eBay's global community. Platform included home grown products as well integration with products from leading providers in customer service industry. I have led and championed numerous transformational initiatives that have helped in customer contact reduction and customer satisfaction, increasing CS organization's efficiency, reducing fraud, increasing community members' trust on eBay, and making eBay a safe marketplace. I managed geographically distributed teams in four different locations, drove several multi-year transformational projects consisting of over 100 members, provided technical direction to team, involved in buy vs. build decisions, and played significant role in taking people, processes, and technologies to next level in CS organization.

San Jose, Ca, Us

As a lead engineer for eBay's attributes and catalog team worked on several initiatives to improve search experience on core and motors site, improve SEO effectivness, etc, I was one of the key members of engineering team that integrated half.com to eBay's core platform.

MarketFirst Software, Inc. was a pioneer and market leader in E-Marketing and Marketing Automation solutions. Based on a scalable architecture (prior to J2EE), its award winning flagship product allowed marketing professionals to automate marketing programs and processes over multiple media. Many fortune 1000 companies have successfully deployed MarketFirst product.As founding member of MarketFirst, I put several leadership hats – Product & Engineering, Pre-sales, Professional Service, Marketing, etc. Post its acquisition by Pivotal Corp, I setup software development team for MarketFirst unit in Bangalore, India.

Cambio Networks, Inc. is in the business of developing network information management software. Its products enable IT and network administrators to draw the network infrastructure and troubleshoot networking related issues. Its customers included large banks, telecommunication, utilities companies, etc.As part of development team I led conversion of products from Solaris to Microsoft Windows platform.

As a Microsoft certified trainer I imparted training on Microsoft technologies world-wide and worked on various projects in GUI, Multimedia, Wireless space that STG undertook from its clients.

As part of development team designed and developed software for mobile handheld devices, such as: Newton, WinPad.

Be, Computer Sc. & Engineering

Certificate Courses In Managerial Finance

Higher Secondary, High School/Secondary Certificate Programs

Middle School