Jagtar Singh Email & Phone Number

London, England, United Kingdom

Founder of Typhon Studio Ltd Independent Game Development Studio.

Budapest

• Definition of E&P IT strategy and contributing to overall company-wide technology roadmaps and IT strategy.
• Architecture design, communication, governance and program management of infrastructure / business projects (including Remote 3D Visualization, Document / Records Management, etc).
• Mapping IT services to applications; analysing and documenting technical/functional/non-functional requirements.
• Contributing to technical and impact analysis as part of problem and change management.
• Mentoring and Training for internal IT teams.

New Delhi Area, India

• Function Head | IT Alignment | Solution for Sales, Marketing, Supply Chain, Finance (ERP) and eBanking | Budgeting & Planning
• Led the strategic and operational planning (e.g. IT/IS budget, Long-Range Plans, etc).
• Managed key business stakeholders (Local functions, Regional and Global).
• Led the deployment and localization of global and maintenance of local IS solutions (including eBanking, Sales Force Automation, Sale Reporting and Order-to-Cash ERP)
• Ensured optimal services delivery (e.g. ITIL, compliance, standards, etc).
• Managed local vendor negotiation, contracts & relationships.

Rhodanie Campus, Av. De Rhodanie 50, 1007 Lausanne

• Lead Enterprise Architect within the Global Technology and Security Team providing design, implementation, adoption, governance and support services to multiple large-scale global programs or enterprise.
• Storage and Backup work stream in the global Datacenter Program and drove across technology domain Technical Governance, Documentation, Validation and Testing.
• Enterprise Storage and Backup.
• Cloud Computing (SAAS and IAAS) validation.Enterprise Content Management | Enterprise Collaboration | Usability | Legal Hold | Records Information Management | BPO
• 2+ year global SharePoint 2010/2012 implementation, upgrade and enhancement Program.
• Enterprise Search strategy.

1 Devonshire Grove, London, SE15 1JP

Led the four-member help desk team providing level 1 / 2 customer support (50+ users onsite) and had ownership of all escalated technical and customer service issues. Webmaster and Web developer for two internal Intranet sites (e.g. design, development, testing, training and content governance).

8 Henrietta Place, London W1M 9AG

Level 1 / 2 customer support engineer in the Head Office of DIAGEO (500+ users across various branch offices).

Fulham Road, London SW3 6JJ

Led help desk in providing 1 / 2 level support for all customer service issues (350+ users onsite).

Bsc Hons., Psychology

Activities and Societies: Course Representative (Discrete Mathematics), Treasurer and Magazine Editor (Psychology Society), President.

Education record

4 A-Levels (Art, Mathematics, Computer Science & Physics), 2 AS-Levels (Applied and Pure Mathematics), 9 GCSEs (Including Art.