Jagjit Singh Email & Phone Number

Melbourne, Victoria, Australia

• Testing database systems and upgrades, such as debugging, tracking, reproduction, logging and resolving all identified problems, according to approved quality testing scripts, procedures, and processes• Managing and maintaining core systems, which handles all the wagering and media• Accepting responsibility for the processes, procedures and operational management associated with system security and disaster recovery planning• Process automation and implementation• Providing on… Show more • Testing database systems and upgrades, such as debugging, tracking, reproduction, logging and resolving all identified problems, according to approved quality testing scripts, procedures, and processes• Managing and maintaining core systems, which handles all the wagering and media• Accepting responsibility for the processes, procedures and operational management associated with system security and disaster recovery planning• Process automation and implementation• Providing on call support out of business hours for emergency situations• Working closely with Major Incident Management to resolve issues• Technical fault resolution and stakeholder updates• Policies and procedure documents updates on Confluence to facilitate knowledge retention• Testing and deploying new releases for system upgrades • Maintain the regulatory, legal, and professional standards Show less

South Melbourne, Victoria, Australia

• Assisting staff with technical issues and providing remote and on-site technical support.• Managing user accounts through MS Active Directory and Exchange.• Reporting faults and maintaining logs on servers, desktops and laptops.• Maintaining infrastructure including Servers, Workstations, Laptops and networking devices.• Deployment of Windows images & related software and decommissioning of old PC assets• Identifying and troubleshooting software and hardware issues.•… Show more • Assisting staff with technical issues and providing remote and on-site technical support.• Managing user accounts through MS Active Directory and Exchange.• Reporting faults and maintaining logs on servers, desktops and laptops.• Maintaining infrastructure including Servers, Workstations, Laptops and networking devices.• Deployment of Windows images & related software and decommissioning of old PC assets• Identifying and troubleshooting software and hardware issues.• Assembling, Installing, and configuring new and existing PC, Monitors & peripherals.• Liaise with managed services providers & vendors to resolve issues.• As an ITIL based service provider, Understanding the deferent roles and responsibilities to perform daily tasks. E.g. Escalation procedures, Hardware troubleshooting etc.• Supporting the management with testing new equipment, desktop deployment and management. Show less

Australia

• Creating audit trail and maintaining logs of ongoing and completed tasks.• Documenting processes and procedures to improve and enhance the current situation.• Training new staff and ensuring any changes in work procedures are communicated to all team members.• Ensure that a high level of customer service and support is provided to customers.• Liaise with various vendors and suppliers.

South Melbourne, Victoria, Australia

• Providing technical support to staff and troubleshooting connection and networking issues.• Undertake small to medium-sized IT projects.• Reporting faults and maintaining logs on servers, desktops and laptops.• Racking and stacking switches and routers – Assisting senior engineers with Installation of Server hardware, Rack-mountable hardware deployment.• VMWare ESX & ESXi deployment, Use of vSphere, vCenter client and VM Ware Workstation.

Marrickville, New South Wales, Australia

Bachelor Of Networking, Computer Systems Networking And Ict Security Specialist, Distinction

• BN101 Effective Participation at Work • BN103 Platform Technologies • BN104 Operating Systems • BN106 Networking Fundamentals • BN107.

Acs Professional Year In Ict

Key Subjects: Australian Business Culture and Environment, Achieving Career Success, Australian Workplace Skills and Professional Business.

Bsb50215 Diploma In Business, Business Administration And Management, General

Key learning areas included: Marketing, Managing, and Risk Management

Ica40411 Certificate Iv In Information Technology Networking, Computer Systems Networking And Telecommunications

• BSBWHS304A- Participate effectively in WHS communication and consultative processes • ICAICT401A- Determine and confirm client business.

Ict50415 Diploma Of Information Technology Networking, Computer Systems Networking And Telecommunications

• ICTICT511- Match ICT needs with the strategic direction of the enterprise • ICTNWK504- Design and implement an integrated server.