Dependable and goal-oriented currently working as an Operational Support Engineer, in Australia's largest gambling (wagering, media and gaming) company, maintaining in-house core systems and providing comprehensive database support. Proven experience and skills in testing database systems and upgrades, technical fault resolution, system security and disaster recovery planning.• Strong time management and organisational skills: Gained by working as an Operational engineer/ team leader at various times, at the workplace.• Problem-solving and analytical skills gained from working as an Application Support and Desktop Support Engineer.• Reporting and written communication skills: Gained by producing weekly reports of group activities, taking minutes of the meetings, and conversing with the clients via email, face to face and video conferencing.
Listed skills include Domain Name System, Windows Server, Linux, Active Directory, and 29 others.