Jai Balachandra Email & Phone Number

Houston, Tx, Us

North Sydney, Nsw, Au

North Sydney, Nsw, Au

The Woodlands, Texas, Us

Dublin, Oh, Us

• Spearheaded the digital transformation of Pharmaceutical Patient Support Services (“HUB”) – “Connect Point 360” traditionally completed by paper faxes and phone calls.• Delivered HIPAA/HITECH compliant Connect Point 360 platform that drove operational efficiencies, decreased time to complete enrollment of patients into patient support services from 14 days to 5 minutes. • Led and provided technical leadership for (>20) engineers, including 4 direct reports, and ownership of 4 product suites.• Oversaw high-level design sessions with clients and engaged IT engineering and Architecture teams to align needs into technical solutions.• Designed and launched an interactive portal application to facilitate clinical and financial data integration involving high volume real-time and batch claims that enabled stakeholders to access metrics and KPIs FY’19.• Delivered 60+ projects valued at 4+ million dollars within budget, time and quality FY’18.• Pro-actively managed the overall financials for the build and support teams, while adhering to the SLA’s and meeting all the compliance obligations including the SOP’s and Disaster Recovery management.

New York, Ny, Us

• Senior Technical Project Manager for the Data warehousing project, delivering ad-hoc BI reporting solution for 300+ Health & Benefits clients using a centralized data sources in combination with Cognos UI resulting in ROI of 20%.• Technology point of contact for the Defined Contribution, H&B line of business, working directly with client services team and external clients across projects ranged in size from $1M to $5M.• Worked across cross-functional teams (Product, Marketing, Technology (Dev, QA, PM, Operations, UI/UX), Implementation, Customer care) in operationalizing new product• Provided necessary support on AGILE projects, through-out agile life cycle- from Product backlog to Sprint planning, execution, review and Sprint retrospection

New York, Ny, Us

• Led a team of programmers, SME’s and BA, building/supporting approximately 400+ clients, 25 application servers across technologies like Informatica, .Net, Dataflux, Cognos and Mainframe applications.• Defined, designed, developed & optimize mainframe, ETL & UNIX processes for enterprise data warehouse application with 24×7 support.• Re-Engineered the entire legacy file transfer process across the company to enhanced file transfer solutions for 500+ internal and external payroll vendors saving 25% on cost on hardware and support.• Managed large program of HR payroll Process application, legacy re-engineering from mainframe to various data warehousing and web technologies

Bangalore, Karnataka, In

• Developed business flows and workflows, data models and functional design documents using MS Visio and ERWIN.• Evaluated the overall request flow and designed system enhancements to lower the customization volume from 500/year to 20/year.• Worked as part of the team involved in the conversion of Omni-plus from Omni-plan and various up-grades and working knowledge of Omni-script

Bangalore, Karnataka, In

# Involved in the technical co-ordination of the team for coding, unit-testing and resolving bugs and technical issues (OFAC, AML)# Responsible for project delivery and co-ordination of end-end testing of the project# Involved in the coding, development and testing of system using TELON, CICS and COBOL# Developed SQL queries, coded both Online and Batch programs using TELON, COBOL and CICS

Master Of Business Administration - Mba

Bachelor Of Engineering (Be), Electronics And Communications Engineering

Project Management In Information Systems, Information Technology Project Management