Jaideep Karkhanis Email & Phone Number

Toronto, Canada Area

Toronto, Canada Area

Contributed to the effective management of the business analysis function in the Retail Operations team. Maintained & fostered excellent working relationship with business partners & vendors to ensure smooth & successful implementation of projects, new products and processes. Actively participated in eliciting business needs/requirements, documenting them & liaising with the users & developers to vet possible solutions. Worked on multiple projects & ensured that the project priorities were… Show more Contributed to the effective management of the business analysis function in the Retail Operations team. Maintained & fostered excellent working relationship with business partners & vendors to ensure smooth & successful implementation of projects, new products and processes. Actively participated in eliciting business needs/requirements, documenting them & liaising with the users & developers to vet possible solutions. Worked on multiple projects & ensured that the project priorities were satisfied. Also managed the day to day oversight & administration of the vendor transfer agency operations, as well as provide guidance & assistance to other AGF lines of business from a Retail Operations perspective.Key Responsibilities:• Conduct Joint Application Design (JAD) sessions. • Gather & document Business Requirements based on business knowledge, JAD sessions & data analysis• Utilize SQL tool, SQuirreL to analyze data as well as • Utilized business intelligence software, MicroStrategy to analyze & present data/reports• Liaise with the vendor on development & implementation, ensuring changes & launches are executed smoothly• Review Test Plans as well as review/write test cases• Track production issues and ensure timely resolution and communication to impacted parties• Manage reporting requests, including analysis of requests, documentation and confirmation of the requirements with the requester and quality assurance validation of output• Provide support on various business related projects, committees, and respond to ad-hoc research/report requests and to other lines of business• Participate in the implementation of product changes and new product launches, including analysis and documentation of requirements, liaising with the vendor on development and implementation and ensuring changes and launches are executed smoothlydocumenting business requirements due to change requests, tax slips, contribution receipts, and other year-end and cyclical processes. Show less

Toronto, Canada Area

CORE COMPETENCIES:Business Requirements Management • JAD • Functional (Solution) Specifications • Change Request Management • Gap Analysis • SQL Querying • UAT/Test Plans • Use Cases • Project Management/Implementation • Microsoft Office Suite including Excel & Visio • HP Quality Centre 10.0 • Lotus NotesWORK EXPERIENCE:Business Analyst for:• Pooled Fund functionality project • Major fund company acquisition (conversion) project • Quebec RESP (QESI) plan… Show more CORE COMPETENCIES:Business Requirements Management • JAD • Functional (Solution) Specifications • Change Request Management • Gap Analysis • SQL Querying • UAT/Test Plans • Use Cases • Project Management/Implementation • Microsoft Office Suite including Excel & Visio • HP Quality Centre 10.0 • Lotus NotesWORK EXPERIENCE:Business Analyst for:• Pooled Fund functionality project • Major fund company acquisition (conversion) project • Quebec RESP (QESI) plan project• FATCA project, • Foreign Order Policy projectBusiness Analyst/Project Coordinator for:• Fund launches, terminations and mergers.• Reports depository system conversion• Reports Standardization project• Loan process re-engineering project• Determine the scope of the project and obtain approval/funding/resources in order to proceed with the project• Coordinate and conduct Joint Application Design (JAD) sessions with both external and internal clients. Analyze and identify business requirements and help determine appropriate solutions to their business needs• Analyze the possibility of leveraging existing systems/processes/environments to satisfy the requirements• Identify and document complex business and functional requirements by using templates such as: o Request for Estimates o Business Requirement Document o Minor Development Document o Software Requirement Specifications• Write SQL Statements using TOAD to extract data from Oracle database to verify the output data, confirm data integrity and program/business logic• Participate in functional and technical reviews• Coordinate meetings with stakeholders and users and communicate with Project Manager on the status of the project• Track and document change requests, if any, created after the functional and technical requirements have been solidified and signed-off• Coordinate the user acceptance testing (UAT) effort • Create ad-hoc queries in TOAD from specifications to fulfill internal and external client requests Show less