Jaicel De La Torre Email & Phone Number
Who is Jaicel De La Torre? Overview
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Jaicel De La Torre is listed as Senior L2 Application Support - ITSG at Seven Seven, a with 4 employees, based in Bulacan, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Jaicel De La Torre.
Jaicel De La Torre previously worked as Software Engineer – L2 Application Team at Hcl Technologies and Junior Infrastructure Engineer / L2 Application Support at Indra Sistemas, S.A.. Jaicel De La Torre holds Bachelor Of Science In Information Technology, Information Technology from Polytechnic University Of The Philippines.
Email format at Seven Seven
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About Jaicel De La Torre
Application Support Engineer with 6 years’ experience in providing necessary technical support relating to various applications. Handling incident and request concern tickets with detailed resolution within SLA and troubleshooting issues in the production environment of the client based on the ITIL process.
Jaicel De La Torre's current company
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Jaicel De La Torre work experience
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Senior L2 Application Support - Itsg
CurrentSoftware Engineer – L2 Application Team
• Monitoring of Application supported by our Team using Appdynamics, Splunk and AWS Cloudwatch• Performed preventive and corrective maintenance activities up with 100% completion percentage • Performed or create PL/SQL query for data or reports extraction that are needed by the partners. • Filesystem cleanup for Application in UNIX platform.• Performed Start / Stop of the applications or interfaces.• Handling incidents escalated from L1 using ServiceNow.• Work and follow up with L3 vendor for any unresolved, escalated issues. • Performed preventive and corrective maintenance activities.
Junior Infrastructure Engineer / L2 Application Support
• Filesystem cleanup for Application in UNIX platform.• Performed Start / Stop of the applications or interfaces.• Monitoring of Application supported by our Team using Citrix.• Performed testing in development system for any bug fixes / updates / code changes performed by L3 deployment into production.• Performed preventive and corrective maintenance activities.• Preparation and sharing of RCA and Outages detail.• System / application restoration in case of any incident.• Work and follow up with L3 vendor for any unresolved, escalated issues.• Performed Incident and Change Management based on ITIL Process.• Handling incidents escalated from L1 Remedy Force.
Colleagues at Seven Seven
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Carlo Navea
Colleague at Seven SevenBulacan, Central Luzon, Philippines
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Prince Arem Pedraza
Colleague at Seven SevenCalapan, Mimaropa, Philippines
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Vanessa Canizares
Colleague at Seven SevenMetro Manila, National Capital Region, Philippines
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Leanne Ralph Isales
Colleague at Seven SevenMetro Manila, National Capital Region, Philippines
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Raymond Anonical
Colleague at Seven SevenCalabarzon, Philippines
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Meg Hernandez
Colleague at Seven SevenMetro Manila, National Capital Region, Philippines
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Jeffrey Corpuz
Colleague at Seven SevenBayambang, Ilocos Region, Philippines
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Erick Dicen
Colleague at Seven SevenNational Capital Region, Philippines
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Pamela Denisse Sacdalan
Colleague at Seven SevenAntipolo, Calabarzon, Philippines
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Efrain Layoso
Colleague at Seven SevenPila, Calabarzon, Philippines
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Jaicel De La Torre education
Frequently asked questions about Jaicel De La Torre
Quick answers generated from the profile data available on this page.
What company does Jaicel De La Torre work for?
Jaicel De La Torre works for Seven Seven.
What is Jaicel De La Torre's role at Seven Seven?
Jaicel De La Torre is listed as Senior L2 Application Support - ITSG at Seven Seven.
Where is Jaicel De La Torre based?
Jaicel De La Torre is based in Bulacan, Central Luzon, Philippines while working with Seven Seven.
What companies has Jaicel De La Torre worked for?
Jaicel De La Torre has worked for Seven Seven, Hcl Technologies, and Indra Sistemas, S.A..
Who are Jaicel De La Torre's colleagues at Seven Seven?
Jaicel De La Torre's colleagues at Seven Seven include Carlo Navea, Prince Arem Pedraza, Vanessa Canizares, Leanne Ralph Isales, and Raymond Anonical.
How can I contact Jaicel De La Torre?
You can use AeroLeads to view verified contact signals for Jaicel De La Torre at Seven Seven, including work email, phone, and LinkedIn data when available.
What schools did Jaicel De La Torre attend?
Jaicel De La Torre holds Bachelor Of Science In Information Technology, Information Technology from Polytechnic University Of The Philippines.
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