• Primary point of contact in our account model for clients from C-Level to Unit Level. • Consult and assist in the development and execution of strategic and clinical outcomes achievement initiatives. • Run key executive meetings to review ROI plans and alignment with client's goals.• Tailor and deliver strong client training plans for the region virtually and in person.• Serve as the Project Manager on all development, content and configuration requests from clients. • Analyze monthly and quarterly utilization data and present it to multidisciplinary committees. • Company Liaison for EMR projects and updates with Health Informatics Departments.• Active member of several hospital work groups targeting multiple items from safety, education, public affairs, etc. • Mentor and train new CSMs. • Identify and pursue product growth opportunities

• Manage sales and implementation of Healthcare software for Fall Prevention and Bed Control within facilities of Baptist Health of South Florida, CHS, IASIS, HCA and TENET in several states with a 100% success rate in contract signings and with an average volume growth of 30% after initial roll outs.• Develop and implement customized in-training plans and manuals tailored to each client's organizational needs.• Traveling weekly to clients to ensure optimum usage and ROI on purchased solutions.• Main contact for several Hospitals in the region, providing excellent customer service. • Effectuate repairs and maintenance to company equipment onsite as needed. • Assist sales team with product knowledge at seminars and special events. • Identify opportunities for growth and enhancement of the company with current and potential customers.• Build relationships with key hospital personnel

• Screen all patients without medical insurance and determine if they qualify for governmental assistance (e.g., Medicaid, Medicare, Social Security, Clark County Social Services, etc.). • Provide education about various government-sponsored medical programs to a diverse pool of patients in order to help them determine the best fit for their needs. • Complete medical assistance applications and monitor the process until a decision is made by a governmental entity to approve or deny the application. • Act as liaison between patient, hospital personnel, and government agencies during the application process. Manage sensitive and confidential information according to government regulations. • Maintain and monitor a large patient caseload using several electronic platforms and databases of RCA, hospital, and government (e.g., Secure, MediTech, EVS, CRMs, etc.). • Complete daily, weekly and monthly reports of patient approvals, denials, and cases that are pending (both internal and external). • Acted as Certified Application Counselor under the Affordable Care Act, licensed by the State of Nevada

• Recipient of Coldwell Banker Burnet’s Rookie of the Year Award in 2004 for extraordinary sales performance • Founded, managed and recruited real estate professional teams composed of several licensed realtors and assistants: “Grupo Brito” and “Tu Casa Inc.” • Assisted the real estate needs for a diverse and multilingual clientele of over 300 clients during 8 years. • Developed close relationships with customers, banks, insurance agents and community organizations. • Developed campaigns for marketing real estate services through mass mailings, cold calling, door knocking and co-branding. • Taught several first-time home buyers seminars.