Jaime Engel Email & Phone Number

Veteran of the U.S. Air Force with over two decades of dedicated service in Information Technology. Aresults-driven and meticulous professional adept at resolving a wide array of hardware and softwarechallenges faced by users. Demonstrated expertise in overseeing installations, upgrades, and configurations,while ensuring compliance with established protocols. Proficient in project management, IT support, processevaluation, and driving organizational improvements to boost efficiency. Possesses a comprehensiveunderstanding of network infrastructure, IT programs, and ticketing procedures. Committed to stayingabreast of technological advancements and exploring innovative approaches to integration. Exceptionalcommunication, negotiation, and teamwork skills complemented by a strong ability to work autonomously.