Jaime Eusebio Email & Phone Number

Ncr - National Capital Region, Philippines

Ncr - National Capital Region, Philippines

- Employing knowledge of Linux/Unix operating systems to ensure best practices around the installation, configuration, upgrade, patching, maintenance & monitoring of production Linux servers.- Management of private/public cloud-based environments through automation & configuration management tools.- Constantly monitor uptime and diagnose and resolve performance issues across various platforms and products.- Create and maintain documentation as it relates to systems design, configuration, support and processes.

Makati

Providing Technical Support to company users such as Development, Service Desk, Server and Application Administrators.Provides knowledge sharing thru training session and provide documentation on all the application, technologies and infrastructure of the company. The documentation compose of What's, HOW TO's, and Troubleshooting.• Server provisioning in VMWare and AWS Environment• Act as SME for Storage and Backup Administration using NetApp & Veritas Netbackup• Identifying appropriate use of AWS deployment and operational best practices., managing, and operating scalable, highly available, secure, and fault tolerant systems on AWS.• Experience with other virtualization environments such as VMWare and Azure• Experience with different platform like Windows Server and Linux/Unix• Knowledge on Windows Environment (Active Directory, DNS, FTP over IIS and Server Administration)• Ability to build and monitor services on production servers.• Experience with other tools such as Riverbed load balancing skills, Cloudflare, OKTA, O365, Nagios - Opsview Monitoring, Marval Ticketing SystemOther duties and responsibilities- Problem determination and resolution.- Performing on call duties as required.- Performance monitoring and proactive correction of problems.- Perform day-to-day general IT related administration tasks.- Windows and Linux performance tuning.- Perform proactive maintenance.

Mandaluyong

Assigned to Globe telecomL2 Application Support (Globe Portal Site and Billing System) • Perform health check of application processes.• Perform health check of all interfaces (External and Internal)• Perform Start/Stop of the applications or interfaces.• Perform testing in development system for any bug fixes / updates / code changes performed by L3 Vendor, before deployment into production.• Perform testing of end to end services after any bug fixes and updates implementation.• Perform preventive and corrective maintenance activities.• Preparation and sharing of RCA (Root Cause Analysis)• System / applications restoration in case of any incident.• Work and follow up with L3 Vendor for any unresolved, escalated issues• Generate regular reports by preparing/coding SQL Scripts• Handling incidents escalated from L1• Manage change request and incident management• 24x7 onsite supportAchievementTeam Lead - Billing System Support

Pasig

Assigned to Hewlett Packard - Mckinley - Storage and Backup Support under Alcatel Lucent account• Handle HP Data Protector and Net Backup.• Handle ticketing system ( HP Service Manager)• Generate daily utilization report of HP XP Storage.• Generate daily Impact Report for our team’s performance.• Monitor and provide report the health status of library systems (Virtual Library System) and storage devices ( XP and EVA).• Manage weekend backup activity using Net Backup / Tara GUI.• Perfom restores in File System, DB’s, Exchange and SQL.• Request recall of tapes needed in restore request.• Performe restart of all fail backups (Weekly and Monthly) in HP Data Protector.• Troubleshoots and resolved issue regarding storage and backup issue.• Manage Change Request, Incident Management.• Manage and run backups that are requested by the clients or platform team.• Assist administrators from UNIX, Wintel, DB Team in resolving Backup and Storage related issues.

Mandaluyong

Technical Support Engineer of Hewlet Packard Backup and Storage Server Machine.• On call Technical Support of HP Storage server machines• Perform annual preventive annual maintenance to Server and Storage. Preventive maintenance includes physical cleaning and upgrading of software, drivers and firmware.• Perform hardware troubleshooting and problem isolation of storage servers (include online hardware parts replacement)• Perform server build up of physical server including rack mount.• Perform installing and configuring of HP Storage machines (includes OS installation and configuring RAID)• Perform site audit, site inspection and relocation of HP machines.