Responsible for the vision and strategy necessary to move the company forward while spearheading technological initiatives and optimizing infrastructure operations to align with organizational goals.Deliver high quality IT Infrastructure based solutions within budget and time constraints focused on support, sales, cost saving, and reorganization.Serve as senior operations manager on several long-term projects in partnership with other Value Added Resellers (VARs).Implement technological transformations that would impact organizational success that would absolutely create a competitive advantage.Develop and implement the company's technical strategy and roadmap, ensuring that it aligns with the overall business objectives and is scalable, reliable, and secure.Manage and optimize the company's technical resources, including staffing, software, hardware, and infrastructure, to ensure that they are being used effectively and efficiently.Work with other executives to identify opportunities for innovation and new technology solutions and evaluate the feasibility and impact of these solutions on the business.Lead the technical team in developing and deploying high-quality software products and solutions, ensuring that they meet or exceed customer requirements and industry standards.

Recommended to corporate leadership, finance, human resources, and manufacturing plant stakeholders on IT requirements for existing and new facilities to ensure the network infrastructure was compliant with the corporate standards of the organization.Revealed IT deficiencies in all areas of internal processes, software development, service delivery, and IT infrastructure at administration facilities and manufacturing plants across United States, Latin American, Canada, and Caribbean.Supplied leadership and supported the internal network infrastructure, which included hosting of firewalls, site-to-site carrier connectivity, local and cloud telecommunications, network switching, wireless, close circuit TV (CCTV/LPR), workstations, and mobile devices.Led global team of engineers, developers, service desk, and site support personnel that supported network infrastructure and applications to ensure uninterrupted support and services.Reviewed contractual agreements to maximize return on investment and mitigate risk when conducting information technology assessments, supplying recommendations, and solutions for the various geographical business units.Responsible for the budget creation, implementation and IT spending of projects and purchases.Recruited, developed, and led a high performing infrastructure engineering and operations team to ensure the reliable delivery of IT services and operations.

Collaborated with senior leadership, finance, human resources, and broadcast to align IT strategies with AMC’s cable and streaming service initiatives.Established IT goals through design, development, implementation, maintenance, and support of media technology projects that promoted strategic business endeavors and sustainability aligned with developing trends and practices.Lead the cybersecurity, governance and compliance efforts through design, development, implementation, maintenance, and support.Directed partners and vendors that were locally outsourced or offshored, to deliver IT strategic projects to promote the growth of the streaming service business.Supplied information technology solutions for the streaming service business through a broad spectrum of business technologies which included video editing, streaming platforms, and internal systems in Florida, Argentina, Brazil, Colombia, Mexico, and United Kingdom.Met IT company goals while keeping clear financial oversite of IT investments and projects.Supplied leadership strategies to global team of engineers, service desk, and site support personnel that supported global network infrastructure and systems to ensure uninterrupted support and services.Managed, supported, and maintained the cloud network infrastructure that hosted firewalls, site-to-site carrier connectivity, local and cloud servers, cloud telecommunications, wireless, close circuit TV (CCTV), mobile devices, and workstation support.Fiscally responsible for budget development, implementation, and cost control.

Established overall strategic vision, operational planning, implementation, and direction of all information technology services related to system uptime, pro-active monitoring, and performance for application development, hyper-converge technology, virtualization, networking, cloud telephony, telecommunications carrier management, software, and hardware procurement.Provided IT leadership and strategic direction to ensure priorities and goals aligned with overall executive strategies to promote growth within organization.Managed, supported, and maintained the internal and cloud network infrastructure that hosted firewalls, site-to-site carrier connectivity, websites, database servers, local and cloud servers, cloud telecommunications, wireless, close circuit TV (CCTV/LPR), and workstations.Supplied technical vision, recruitment, supervision, evaluation, mentoring, and retention to IT managers, engineers, developers, service desk and local and offshore third-party resources.Managed and kept corporate patch and anti-virus systems to ensure safe environment from potential security threats.Oversaw all incident, problem, and change management processes for all internal and external issues affecting the applications, network, and server infrastructure.Reviewed proposals and negotiated contracts with third-party implementation and service providers.Ensured sustained team performance including finding and changing processes and workflow inefficiencies and continuous quality improvement as well as achievement of service level agreements (SLAs).Performed resource planning, cost estimation, budget development, and cost control.

Worked alongside the leadership team, finance, sales, operations, human resources, and marketing to discover short and long-term IT goals through design, development, implementation, maintenance, and support of technology projects that promoted strategic business endeavors.Delivered information technology solutions to a broad spectrum of business verticals in the government, healthcare, financial, manufacturing, construction, banking, and legal services space, through value added reselling, professional and managed IT services in Florida, Georgia, Minnesota, Costa Rica, and United Kingdom.Established overall strategic vision, operational planning, implementation, and direction of all information technology services related to system uptime, pro-active monitoring, and performance for application development, hyper-converge technology, virtualization, networking, cloud telephony, telecommunications carrier management, wireless, close circuit TV (CCTV/LPR), software, and hardware procurement.Supplied technical vision, recruitment, supervision, evaluation, mentoring, and retention to 37-member management team of managers, supervisors, leads, certified professional services engineers, developers, desktop support, field technicians, and offshore outsourcing personnel.Served as member of the leadership team that provides leadership and strategic direction to ensure priorities and goals aligned with overall executive strategies to promote growth within organization.Reviewed proposals and negotiated contracts with third-party implementation and service providers.Prepared and presented quarterly departmental performance review to board of directors.