Worked independently to accept, pick-up/shop for, and deliver orders to customers. Orders would be processed from restaurants and also retail businesses. Assisted customers over the phone, as necessary. Top-rated driver for customer success and satisfaction.

LEAD CASHIER, stocking, floor sales, in-store merchandising, inventory management, phone call assistance for customers

Retail sales SUPERVISOR for natural beauty and wellness company, located in a high traffic metropolitan boutique. As third in line to the store manager, I was given a key to the store and responsible for opening and closing the store, along with executing SOD and EOD procedures with POS systems. I regularly received and processed direct phone orders from customers. I was part of a team who lead sales goals of at least $50 per sale, as well as guided our guests with in-store experiences to show them which wellness and beauty products were best for them.

Model "Customer 1st" behavior, deliver and encourage other associates to deliver excellent customer service, engage with customers and assist with their HABA or floral needs and questions, merchandise product to reflect the season and maintain department visual standards, maintain a clean, fresh, floral and HABA department at all times, maintain excellent quality and saleable condition of indoor plant and cut floral merchandise and Health and Beauty Aids merchandise, stock merchandise displays, including watering, grooming, pruning, and rotating, plan and prepare merchandising for holidays and seasons

Provided excellent customer service by anticipating customer's needs, assisting cashiers with greeting customers and bagging groceries, helping customers with carry-out service to unload groceries into their vehicle, store clean-up, parking lot shopping cart retrieval, price checking, product sampling, and teamwork