Administrative Coordinator
Current• Maintain records of the outbound trailers, and provide daily reports for the management.• Greet customers who visit the office, and direct them to employees and higher management.• Schedule and confirm appointments, arrange travel schedules for shipments.• Ensure all the paperwork for outbound trailers are completed thoroughly and are reported to higher management.• Answer telephone and electronic enquires via email, respond to customer and driver requests, complaints and queries in a timely manner.• Set up and maintain filing system, control confidential company materials, and documents.• Train new employees on procedures, and the use of current software.• Compile data, statistics, and excel data sheets to support research activities of our admin staff on a daily basis.