Sr. Manager - People, Org, Change, And Digital Success
Current- Lead and manage the Digital Success Team in executing activities for various Digital Transformation initiatives, including implementations of Coupa, Computer Maintenance Management System, Terminal Management System.
- Collaborate with project managers, product owners, business stakeholders, and end-users to spearhead change management initiatives for large-scale and intricate digital transformation programs, digital products, and.
- Design and execute comprehensive change management activities, encompassing culture assessment, team building, change impact assessment, stakeholder analysis, sponsor roadmap, resistance management, communication.
- Establish and nurture robust client relationships, serving as a trusted advisor to both clients and internal project teams.
- Effectively communicate change strategies and influence stakeholders from C-suite to front line.
- Engage closely with users and stakeholders to comprehend business processes and user requests, facilitating sessions to drive clarity on requirements and ensure successful adoption.