Jaimy Mathew Email & Phone Number

Houston, Texas, United States

• Lead and manage the Digital Success Team in executing activities for various Digital Transformation initiatives, including implementations of Coupa, Computer Maintenance Management System, Terminal Management System, custom applications, and more.• Collaborate with project managers, product owners, business stakeholders, and end-users to spearhead change management initiatives for large-scale and intricate digital transformation programs, digital products, and solutions.• Design and execute comprehensive change management activities, encompassing culture assessment, team building, change impact assessment, stakeholder analysis, sponsor roadmap, resistance management, communication strategies, engagement tactics, adoption initiatives, and facilitate lessons learned.• Establish and nurture robust client relationships, serving as a trusted advisor to both clients and internal project teams.• Effectively communicate change strategies and influence stakeholders from C-suite to front line.• Engage closely with users and stakeholders to comprehend business processes and user requests, facilitating sessions to drive clarity on requirements and ensure successful adoption.• Identify critical milestones for change adoption monitoring.• Provide support to business units in resolving product, systems, and user issues.• Design and develop the Digital Success practice area within Digineox.• Defined and developed the Enablement Playbook, outlining processes, artifact standards, roles and responsibilities, and best practices in Organizational Change Management.

Houston, Texas, United States

Houston, Texas

• Applied structured change management approach to address the people side of change caused by company projects and initiatives• Developed awareness of the details of the change and the groups being impacted• Developed Change Management Plan – including communication plan, stakeholder analysis, user adoption, training plan, feedback mechanisms, and ways to reinforce desired behavior• Worked with the project team to integrate change management activities into the overall project plan• Worked with Market Leaders to identify, build and lead change networks• Supported the execution of plans by employee-facing managers and business leaders• Identified points of resistance and performance gaps• Developed communication to build awareness of change to impacted associates and leaders• Designed and administered project-specific surveys and questionnaires (via Survey Monkey and Google Forms), analyzed results, and presented findings• Partnered with project teams in the development of reinforcement mechanisms and post-go-live stabilization by defining metrics such as user adoption rates, to monitor desired changes in behavior• Partnered with Corporate Communication, Talent Development, IT, HR, OD, and Workforce Analytics specialists in the formulation of particular plans and activities to support project implementation and sustainability

Houston, Texas

Houston, Texas, United States

Galveston, Tx

• Interned for Talent & Organizational Development Department• Created and validated a values-based instrument to measure core values of future job applicants • Developed content for UTMB's Foundational Management Training Program (FMTP) intended to build and sustain skill development for middle managers • Assisted Sr. Consultant with FMTP project management by creating process manual, organizing, consolidating, and tracking FMTP program data • Partnered with Sr. Learning Specialist to ensure FMTP Blackboard courses were user friendly• Analyzed raw data from 360◦ evaluations to create personalized reports for middle managers • Utilized SPSS to analyze managerial data for a future university research publication• Assisted with assessment center observations and score calculations of candidates for the Assistant Chief of Police position

Houston, Texas Area

• Recruited and managed forty in-state community colleges and twenty five US states • Reviewed statistical data and funnel reports to create and implement long term strategic action plans to increase overall enrollment in accordance to annual recruitment plan• Recruited prospective students to UHCL via weekly college visits, e-mails, phone calls and in office appointments • Presented university information at events and workshops for faculty, staff, and prospective students • Collaborated across departments to create new marketing pieces for recruitment • Developed quick reference binder for EMC staff and updated EMC procedural manual

Houston, Texas Area

• Reported to Executive Director of Admissions for coordination and execution of major admissions events • Collaborated with Clear Channel, Griffin Marketing Group and Houston Chronicle to market events• Created and delegated event assignments for fifty plus staff and volunteers • Secured entertainment, catering and facility usage for events • Designed unique and flow-like layout for each event • Hosted and presided over meetings to review assignments and expectations • Submitted post event reports • Supervised two student recruiters

Houston, Texas Area

• Assisted the Assistant Director of Admissions - Special Events in execution of various recruitment events • Sent e-vites and e-mails to prospective students and partnering colleges and universities about upcoming events • Hosted individual and group campus tours for high schools, community colleges and universities • Prepared summary reports for campus tours and special events

Master Of Arts (Ma), Industrial And Organizational Psychology

Activities and Societies: I/O Psi Honor Society, Phi Theta Kappa Alumni Association, and National Society of Leadership and Success (NSLS)

Bachelor Of Science (Bs), Legal Studies, General

Activities and Societies: Legal Studies Association, President 2010, National Society of Leadership & Success – Success Network Team.

Associate Of Arts (Aa), General Studies

Activities and Societies: Phi Theta Kappa, Vice President and Student Activities Council