Making monthly premium payments convenient for Health insurance customers.Drive collections growth and policy continuity through strategic partnerships, process innovation, and efficient EMI collections, ensuring affordable health insurance for all.Key Responsibilities:- Develop and execute EMI collections and recovery strategies- Lead health insurance business collection operations- Foster strategic insurance partnerships for customer-centric solutions- Automate real-time reconciliation and collection receipts through data product strategy- Analyze market trends and customer behavior to inform process innovation

Zonal Head for the North and East zones for strategic partnership with an MNC bank in an open-banca partnership. Initiated operations for 36-branch wide retail product distribution and increased revenue from of NRI process with targeted interventions to increase ATS.

Oversaw stock broking and small finance banks partnerships for Rajasthan state and Delhi NCR. Led sales distribution to deliver 150% targets from a 250-member strong retail and HNI sales by directing a 9-member sales team.

Member of the Pune Citigold team. Financial Advisor to UHNIs/Family offices/Business offices to increase wallet share by cross sales of fee based and fund based products. Liability (Equity and Debt Investments, Insurance) and Asset businesses.

Summer associate in the judgemental lending division of the business banking unit. Analysed 27 industrial clusters in Delhi NCR, studied bank's risk appetite across products to shortlist 3 for increased resource allocation.